What are the responsibilities and job description for the Associate Director of Financial Aid-Student Engagement position at Tennessee Entertainment Commission?
Posting Details
Position Information
Position Title Associate Director of Financial Aid-Student Engagement
Division Business and Finance
Department Financial Aid
Number of hours per week 37.5
Days to be worked Monday, Tuesday, Wednesday, Thursday, Friday
Months per year Fiscal (12 months)
If modified, list months
Job Type
Campus Main Campus
If other location, please indicate
Position Number 071290
Advertised Salary Commensurate with education and experience
Pay Basis Monthly
Job Description
Tennessee State University Office of Financial Aid invites applicants for the position of Associate Director of Financial Aid for Student Engagement.
Position Summary
The Associate Director of Financial Aid for Student Engagement provides strategic
leadership and operational oversight for student-facing financial aid services,
outreach, and engagement initiatives. This role is responsible for enhancing the
student and family experience by ensuring clear communication, proactive outreach,
and equitable access to financial aid resources. The Associate Director collaborates
closely with campus partners to support student success, retention, and completion
while ensuring compliance with federal, state, and institutional financial aid
regulations.
Job Responsibilities
Student Engagement And Outreach
current, and special population students (e.g., first-generation, low-income,
transfer, adult learners).
media, presentations, and events).
Leadership And Supervision
compliance requirements, and student-centered values.
Other Duties as Assigned
Minimum Qualifications
Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.
Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.
An unofficial transcript may be attached in the “Transcript” section.
You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.
Open Date
Close Date
Job Category Administrative/Professional
Requisition Number
Benefits
Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more.
Quick Link https://jobs.tnstate.edu/postings/10640
Reference Letter
References
Required
Minimum References Required 2
Recommendation Deadline
Position Information
Position Title Associate Director of Financial Aid-Student Engagement
Division Business and Finance
Department Financial Aid
Number of hours per week 37.5
Days to be worked Monday, Tuesday, Wednesday, Thursday, Friday
Months per year Fiscal (12 months)
If modified, list months
Job Type
Campus Main Campus
If other location, please indicate
Position Number 071290
Advertised Salary Commensurate with education and experience
Pay Basis Monthly
Job Description
Tennessee State University Office of Financial Aid invites applicants for the position of Associate Director of Financial Aid for Student Engagement.
Position Summary
The Associate Director of Financial Aid for Student Engagement provides strategic
leadership and operational oversight for student-facing financial aid services,
outreach, and engagement initiatives. This role is responsible for enhancing the
student and family experience by ensuring clear communication, proactive outreach,
and equitable access to financial aid resources. The Associate Director collaborates
closely with campus partners to support student success, retention, and completion
while ensuring compliance with federal, state, and institutional financial aid
regulations.
Job Responsibilities
Student Engagement And Outreach
- Lead the development and implementation of a comprehensive student
current, and special population students (e.g., first-generation, low-income,
transfer, adult learners).
- Oversee financial aid communications, ensuring messaging is clear, accurate,
media, presentations, and events).
- Coordinate and deliver financial aid workshops, information sessions,
- Serve as a primary advocate for the student experience within the Office of
Leadership And Supervision
- Supervise and mentor professional and/or support staff responsible for
- Establish priorities, manage workloads, and ensure processing deadlines are
- Recommend and implement process improvements and technology
- Contribute to strategic planning and annual goal setting for the Office of
- Manage and evaluate third-party partnerships related to the financial aid
compliance requirements, and student-centered values.
Other Duties as Assigned
Minimum Qualifications
- Bachelor’s degree required from an accredited institution.
- Minimum of five years of progressively responsible experience in financial aid administration.
- Demonstrated knowledge of federal and state financial aid regulations and compliance
- Proven experience in student engagement, outreach, or customer service leadership.
- Supervisory or team leadership experience.
- Strong communication, presentation, and interpersonal skills.
Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.
Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.
An unofficial transcript may be attached in the “Transcript” section.
You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.
Open Date
Close Date
Job Category Administrative/Professional
Requisition Number
Benefits
Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more.
Quick Link https://jobs.tnstate.edu/postings/10640
Reference Letter
References
Required
Minimum References Required 2
Recommendation Deadline