ACCOUNT CLERK - 09132025-71284

Job Information

State of Tennessee Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, CORRECTION ACADEMY DIVISION, COFFEE COUNTY

A Motor Vehicle Records screening will be conducted prior to employment.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one year of routine bookkeeping, or routine clerical auditing work; qualifying experience may be substituted for the required education, on a year for year basis; completion of nine quarter hours of study in accounting or bookkeeping from an accredited college, technical institute or vocational school may be substituted for the required experience.

Overview

Under general supervision, employees in the class perform bookkeeping and clerical tasks involved in maintaining journals, ledgers, and other financial records. Work in this class requires the application of bookkeeping knowledge in the preparation and maintenance of routine reports according to established procedures. This class differs from Accounting Technician 1 in that an incumbent of the latter is responsible for sub professional accounting duties of considerable difficulty and complexity.

Responsibilities

• Calculates overall invoice totals, account adjustments, and purchases/account deductions to generate reports, spreadsheets, and adjustment forms.
• Reconciles physical inventory counts against electronic inventory data. Verifies electronic data entries and receiving reports to ensure accuracy.
• Communicates with internal and external customers in a friendly and courteous manner to promote healthy relationships and provide exceptional customer service.
• Fields calls from external and internal customers to explain account status information, internal policies and procedures, and other information as required.
• Manages complaints from internal and external customers effectively by providing clear and accurate information.
• Maintains account entries in electronic databases to ensure accurate record keeping.
• Maintains paper files including but not limited to invoices, adjustment forms, and court orders as required to meet record keeping requirements.
• Travels to internal and external sites on foot to deliver mail, make bank deposits, and pick up relevant departmental packages.
  
  

Competencies (KSA's)

Competencies

• Decision Quality
• Interpersonal Savvy
• Communicates Effectively
• Manages Complexity
• Demonstrates Self-Awareness
  
  

Knowledge

• Clerical
• Customer and Personal Service
  
  

Skills

• Mathematics
• Reading Comprehension
• Speaking
• Active Learning and Listening
  
  

Abilities

• Written Comprehension
• Problem Sensitivity
• Deductive Reasoning
• Mathematical Reasoning
• Inductive Reasoning
  
  

Tools & Equipment

• Personal Computer
• Telephone
• Fax Machine
• Printer
• Calculator