What are the responsibilities and job description for the Service Line Strategy Manager, Service Line Strategy Group-USPI - Hybrid/Dallas, TX position at Tenet HealthSystem Medical Inc?
Overview
Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many 'firsts' in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
Job Summary
Service Line Strategy Manager, Service Line Strategy Group – USPI
The Service Line Strategy Group shapes the development and execution of USPI’s service line roadmap, with a focus on identifying and driving new opportunities. The team plays a critical role in shaping strategy, evaluating future opportunities and ensuring the portfolio of service lines evolves in line with the dynamic ASC landscape, meeting the needs of our market leaders, physicians, and the patients we serve. The team supports market leaders in driving growth in high-impact procedures, accelerating the shift of procedures to ASCs, and expanding new service lines and procedures within the ASC landscape at an increased pace.
The Manager, Service Line Strategy, will report to the Director of Service Line Strategy and serve as a critical driver of service line innovation, translating strategy into actionable initiatives and enabling system-wide implementation through project management, clear communication, and KPI tracking.
Responsibilities
Key responsibilities:
- Cross SL coordination: Drive effective collaboration across markets and functions (e.g., facilitate Market Leadership calls) and own service line growth KPI tracking (e.g., monthly pipeline report)
- Effective project manager and communicator: Synthesize action items and feedback, sharing across stakeholder groups (tailored by audience); communication support for priority initiatives (e.g., FAQs, own SLSG internal website)
- Support SL roadmap: Support analysis for strategic initiatives and provide ad hoc market leadership support.
- Support SLS team members with at scale initiative launches (e.g., monitor qualitative feedback to refine future launches, build internal support networks / procedure champion groups, support robotic approval process).
- Support KPIs tracking and reporting: Maintain, refine, and develop tools to empower field and support SLS team (e.g., pro forma, robot utilization)
- Knowledge Management & Standardization: Codify and disseminate internal knowledge, best practices, and growth initiatives into implementation guides, playbooks, and toolkits to support enterprise-wide adoption.
- Implement growth initiatives: Lead the execution of select individual and at-scale strategic initiatives, managing timelines, milestones, communications, and stakeholder engagement.
Qualifications
Required Skills
- Bachelor’s degree in business, healthcare administration, public health, or a related field required. Master’s degree preferred.
- 3 years of progressive experience in corporate strategy, healthcare consulting, hospital/ambulatory operations, or related field.
- 2 years at top tier consulting firm preferred.
- Strong ownership mentality with exceptional problem-solving, critical thinking, and project management skills.
- Superior written and verbal communication skills with the ability to synthesize complex inputs and tailor messaging to diverse audiences.
- Proficiency in Microsoft Office Suite and data systems (e.g., PowerBI dashboards), comfortable independently gathering data, conducting analyses and providing data backed recommendations. Selected candidates will be asked to complete a Case Study interview.
- Proven success working in a fast-paced, matrixed environment and ability to structure ambiguous problems, driving to actionable solutions.
Key Competencies
- Autonomous self-starter with strong ownership mentality
- Comfortable navigating ambiguity and communicating across all levels
- Committed to continuous improvement and operational excellence
- Strong organization skills
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Organization Description
Careers at Tenet At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those who do.
As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.