What are the responsibilities and job description for the Rental Assistance Specialist position at Tenderloin Housing Clinic and Careers?
Our Organizing office is seeking Rental Assistance Specialist! As a Rental Assistance Specialist you will have an impactful role in making a difference to individuals and families seeking rental assistance.
Job Details Description:
ESSENTIAL FUNCTION
- Work with families and individuals to confirm rental assistance eligibility and conduct assessments of needs in person or virtually.
- Work closely and coordinate with the La Voz Program Manager to staff walk-in hours at the office site and to manage client caseload and follow-ups.
- Participate and coordinate community outreach and/or events.
- Ensure that the program provides quality services and is compliant with the SF-ERAP Rental Assistance and Season of Sharing program.
Coordinate a housing stabilization plan for families which includes obtaining the proper documentation from the Landlord and communicating with the Landlord to explain the procedures of our intervention. Help clients obtain permanent housing through accessing security deposits and housing referrals. Provide crisis intervention and/or short-term case management services to clients including but not limited to accurate and timely referrals, mediating with landlords and/or their counselors/attorneys to obtain the necessary paperwork to avoid the eviction process, redirecting legal cases to the appropriate agencies and following up until the case is settled, as well as maintaining good and clear communication with clients and other governmental institutions. Maintain proper client notes and program documentation. Submit the check request for rental assistance to Program Manager in a timely manner. Verify Clients information on and City System Program to avoid duplication cases. Complete data entry of new clients’ information in QuickBase Systems as well as the City System, also update information of duplicate clients in both systems. Scan the complete client’s signed Excel file and upload the RAP Intake Form in the Catholic Charities System. Compile reports as requested.
- Respond to all phone messages, participant requests, staff requests, and emails as appropriate and in a timely manner.
- Attend all meetings as scheduled and participate in meetings as requested.
ABOUT THC:
Tenderloin Housing Clinic (THC) is a non-profit housing, support services, legal, and advocacy organization. THC provides housing and comprehensive services that help disenfranchised low-income people in San Francisco gain stability. THC's mission and values are key to successfully supporting our clients.
BENEFITS:
THC offers a comprehensive benefits program including medical, dental, and vision insurance for full-time employees and their eligible spouse/children, as well as a 403b plan, flexible spending accounts, life insurance, long-term disability, 12 paid vacation and 14 sick days, 11 paid holidays and 4 floating holidays annually.
Tenderloin Housing Clinic is proud of its diverse workforce and proud to be an Equal Opportunity Employer.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type: Full-time
Pay: $28.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $28