What are the responsibilities and job description for the Floating Teller position at TENCU?
Floating Teller
Location: Main Branch
Job Type: Full-Time (On-Site)
Schedule: Monday - Friday, 8:00 AM - 5:00PM
Compensation: $19.00/hourly
Join our dynamic Operation Team in Nashville, TN
We are seeking a reliable and service‑focused Floating Teller to support all Middle Tennessee branches, with occasional assignments in Cookeville and Johnson City. This role is responsible for processing a variety of financial transactions while delivering exceptional member service and representing the Credit Union with professionalism at every branch location.
About TEN Credit Union
At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously.
We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.
What You'll Do: With a dedication to a member centric approach
- Process High-Volume Transactions: Deliver quick, accurate service (deposits, withdrawals, check cashing, loan payments).
- Balanced Cash Handler: Achieve 100% accuracy in daily cash drawer balancing and reporting.
- Member Relationship Builder: Educate members on products/services to build long-term relationships and increase product adoption.
- Security Vigilance: Adhere to all safety, security, and BSA compliance guidelines to protect member data.
- Troubleshooter: Professionally handle account inquiries and resolve discrepancies efficiently.
- Team Support: Support vault operations, dual control procedures, and branch cleanliness.
Benefits: What We Offer
We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.
What We're Looking For
- In-depth knowledge of credit union products, services, and the "credit union difference".
- Demonstrated accuracy in high-volume transaction processing, balancing, and vault management.
- Ability to proactively greet and assist members with a professional, friendly demeanor via in-person or phone channels.
- Strong verbal, written, and interpersonal skills to educate members on financial options.
- Ability to thrive in a fast-paced environment and adapt to changing tasks, assignments, or technology.
- Proven record of consistent, punctual attendance.
- Ability to learn and strictly adhere to federal regulations and internal compliance policies.
- Comfortable navigating multiple software applications and using standard office equipment.
- Ability to work in a clean, non-smoking environment.
- Willingness to travel between branch locations, with valid transportation, and ability to operate a company vehicle when assigned to East branch locations
Education and Experience
- High school diploma or equivalent required.
- Minimum of one year cash handling and/or customer service experience required.
- Minimum of one year experience in a financial institution required.
Physical Requirements
- Ability to lift up to 25 pounds.
- Ability to sit and stand for extended periods.
- Ability to use a computer for prolonged periods.
- Ability to drive a company vehicle as needed for travel to various branch locations.
Join a credit union that is dedicated to its people and its purpose.
To be hired for this position the candidate must pass a drug screen and background check
TENCU is an Equal Opportunity Employer.
*This job opportunity is only open to local candidates in Tennessee*
No recruiters please
Salary : $19