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Senior Gateway Ops Engineer

Tencent
Palo Alto, CA Full Time
POSTED ON 6/5/2026
AVAILABLE BEFORE 7/4/2026

Job Description

Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform, covering user support ticket resolution, software deployment, on-call rotations, and critical incident management, while maintaining 24/7 security and reliability for the production environment.


Job Requirements

  • Computer-related Bachelor degree or above, more than 3-year-experience in large-scale system operation and maintenance, familiar with operation and maintenance specifications;
  • Ability to communicate in English and Mandarin with international teams preferred but not required
  • Familiar with Linux/unix operating system, master in least one of python/shell programming languages;
  • Good knowledge of network, storage, security and computer architecture, experience in linux system tuning is preferred;
  • Have server cluster management experience, familiar with the basic structure of Internet products, and experience in Internet product development or operation and maintenance is preferred;
  • Clear thinking logic, able to quickly learn business logic, have good problem analysis and summary skills, and be good at proactively discovering and optimizing problems that appear in the work;
  • Strong sense of responsibility, good sense of service and teamwork, strong ability to withstand pressure.


The base pay range for this position in the state(s) above is $115,800 to $212,300 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.

Salary : $115,800 - $212,300

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