What are the responsibilities and job description for the Repair Coordinator - Industrial Pumps & Rotating Equipment position at Tencarva Machinery Company?
Description
Our Hudson Pump Division is hiring a Repair Coordinator to support our OEM-authorized repair shop in Lakeland, FL. This role keeps repair jobs organized and moving through the shop - from initial intake through quoting, parts procurement, documentation of teardown and remanufacture, and final invoicing. The position is heavily computer-based, working within our ERP system, but it also involves regular time in the shop working with mechanics to assess equipment and support job planning.
If you’re organized, detail-oriented, and comfortable working around both systems and shop operations, this role is a key part of how our service business runs.
About Hudson Pump & Tencarva
Hudson Pump & Equipment, founded in 1979, is a Florida-based distributor and service provider of pumps and fluid process equipment, with locations in Lakeland, Jacksonville, and West Palm Beach. Hudson became part of Tencarva Machinery Company in 2001.
Tencarva Machinery is a distributor, engineering and design partner, and OEM-authorized repair network within the process equipment/flow control market. With 36 locations across 16 states, Tencarva & Hudson provide end-to-end, whole-system solutions for over 18,000 active customers across many verticals, including industrial, municipal water/wastewater, power generation, oil/gas, mining/aggregates, and automotive. Our service offerings include system analysis and design, applications engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings. tencarva.com
The Role
On a day-to-day basis, you’ll be managing multiple repair jobs at different stages - building quotes, sourcing parts, tracking progress, and making sure everything is lined up for the shop to execute the work. You’ll work directly with mechanics to translate tear-down findings into clear repair scopes and bills of material, while also coordinating with sales and vendors to keep timelines and pricing aligned. This role is detail-driven and fast-moving. Success comes from staying organized, following through, and keeping jobs from stalling or falling through the cracks.
What You’ll Be Responsible For
- Check in equipment and prepare documentation for teardown and inspection (DCI)
- Review teardown findings and work with shop personnel to define repair scope
- Identify required parts, labor, machining, and outside services for each repair
- Build bills of material and prepare repair quotes with clear scope and pricing
- Work with sales to finalize and send quotes to customers
- Order parts and coordinate with vendors to support ongoing repairs
- Track job progress and help maintain shop schedule and workflow
- Ensure parts and materials are available to meet repair timelines
- Handle repair documentation, records, and equipment history in the ERP system
- Support communication between shop, sales, and vendors
- Close out repair orders and ensure accurate invoicing
What You’ll Need to Be Successful
- Strong organization and attention to detail
- Ability to manage multiple jobs and priorities at once
- Comfortable working in ERP systems and handling order/repair documentation
- Ability to read parts breakdowns, manuals, and basic mechanical drawings
- Clear communication with both shop personnel and vendors
- Reliable follow-through - making sure tasks are completed, not just started
Why Join Tencarva / Hudson Pump
- Annual Incentive Program
- Established, growing organization with 36 locations across 16 states
- Lakeland is a high-performance OEM-authorized service center with consistent repair volume
- No history of layoffs (since the company's founding in 1978)
- Day shift, Monday–Friday schedule
- Team-oriented shop environment with experienced mechanics, engineers, and machinists
Other benefits include medical, dental, vision, disability, life insurance, and paid time off.
Requirements
Relevant Experience
- Experience in service/repair coordination, inside sales, and/or order management
- Familiarity with purchasing, quoting, or parts sourcing
- Experience in industrial, mechanical, or skilled trade environments preferred
- Exposure to pumps, rotating equipment, industrial fluid process systems, etc. is a huge plus
- Background working with technicians, mechanics, or shop environments is highly valuable
Key Skills
Repair coordination, service coordination, industrial equipment, pump repair, ERP systems, quoting, bill of materials, purchasing, vendor coordination, order management, shop operations, MRO, mechanical aptitude, logistics coordination.
The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes.
Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.