Client Care Coordinator / Front Desk Agent - Temple Natural Health : Seattle/Ravenna

Do you love administration and caring for a community? Temple Natural Health (formerly Tummy Temple), a natural medicine clinic, is seeking a positive and proficient Care Coordinator to join our North Seattle Clinic team.

Full-time position available (40 hrs/wk). Position requires daytime, evening and weekend hours with 2 successive days off guaranteed.

Ideal candidates will enjoy working with people on their health and coordinating their care. They must be reliable, client-focused, detail-oriented, technologically proficient, emotionally mature, calm in a fast-paced environment, and be passionate about holistic health care. As well, candidates should be comfortable and passionate about supporting service and product sales. Interpersonal skills, professional presentation and ease with consulting are extremely important. Accuracy, efficiency, and a natural energetic nature are essential traits for being successful in this role.

Temple Natural Health is seeking responsible individuals that are looking for a long term commitment and ready to join and contribute to a stable, dedicated team. Ideal candidates will have significant flexibility when it comes to providing coverage support when coworkers are out sick, and when planning ahead for vacation time as well.

Preferred experience:

• Experience in Front desk
• Demonstrated sales abilities
• Experience scheduling appointments and managing patient accounts

Required skills:

• Excellence in customer service
• Detail-orientation and accuracy is essential
• Ability to multitask and self manage
• Good time-management
• Ability to learn new software quickly with fast and accurate typing skills
• Excellent phone management skills
• Clear and effective communication
• Creative and proficient with social media and marketing
• Organization skills

Basic Responsibilities:

• Answer phones
• Client outreach and sales to fill books
• Check clients in and out
• Sales and cashiering
• Help clients schedule appointments with an online scheduling system for both locations (Seattle and Olympia)
• Maintain facility (cleanliness, tidying, product displays, restocking supplies, etc.)
• Support management, administrative and practitioner staff
• Support conflict resolution with patients
• Research, contribute and manage social media content
• Create and distribute marketing materials
• Collections

NOTE: Indeed messaging doesn't always work, so please include your personal email address for communications.

Job Type: Full-time position available

Pay: $22.00 - $24.00 per hour DOE

Benefit Conditions:

• Full-time employees are eligible for Medical and Dental.
• 401k and FSA programs available at 1 yr of employment.
• Paid Time off according to the Standard Seattle Sick and Safe Policy.
• All employees receive discounts on products and services.
• All employees receive free services as part of initial training.

This job will require you to pass a background check:

• Yes

Work Remotely

• No

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $22 - $24