What are the responsibilities and job description for the Ambulatory Care Rep position at Temple Health – Temple University Health System?
Office Location: 8815 Germantown Avenue Suite 36, Phila., PA 19118 Hours - M - F 7:45am - 4:15pm
Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.
Education
High School Diploma or Equivalent Required
Experience
3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required
Licenses
Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.
Education
High School Diploma or Equivalent Required
Experience
3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required
Licenses