What are the responsibilities and job description for the Office Administrator position at Temple Beth Am?
Reception and Office Administrator Job Description
At Temple Beth Am we deepen relationships to Judaism and our community by engaging the soul, heart, and mind. Temple Beth Am’s Beit Am (House of the People) is made of three smaller houses: the Beit Tefillah (House of Worship), the Beit Kehillah (House of Community), and the Beit Midrash (House of Study). All professionals at Temple Beth Am are collaborative, relational, and work to support all three rooms of our Beit Am.
Temple Beth Am’s administrators advance our mission by ensuring congregants are at the center of all we do. Our Reception and Office Administrator supports clergy, staff, and congregants by acting as our primary point of contact for internal and external constituencies. They are the phone and email front line, they book appointments, order supplies, welcome guests, support mailings, and assist with the logistical aspects of all of our mission-driven work. They must be comfortable providing assistance by phone and in person, and will support all departments and programs including worship, events, facilities, educational programs, and finance at Temple Beth Am. This position reports to the Executive Director and serves all staff and clergy at Temple Beth Am.
To apply, please email your resume and cover letter to chloe@templebetham.org. Your cover letter should detail your relevant experience and interest in the role and organization.
Primary Job Functions
Reception:
- Routing all general emails and calls; delivering timely messages to appropriate parties
- Safely manage the door/welcome guests and visitors
- Maintain a tidy and stocked office
- Connect congregants with caring community resources
Office Administration:
- Occasional printing and distribution of materials for professional team and volunteers
- Maintaining the organizations primary internal calendar
- Office and event vendor coordination
- Managing mail and coordinating mailings, including supporting Finance department in the receipt of all checks and invoices
- Logistics data entry and data coordination to support events, community-building, worship, lifecycle events, and learning programs,
- Partner with Facilities team to ensure they have all information necessary to serve the community
- Travel arrangements
- Tracking credit card receipts and helping Finance department with filing
- Parking lot reservations
Purchasing:
- Receiving and inventorying all orders
- Maintaining supplies and supply storage
- Daily and weekly ordering for all Temple departments and programs
Core Competencies
Our professionals possess the following qualities:
Relational - Temple Beth Am congregants consider our professionals to be part of their sacred community. You will need to be comfortable, thoughtful and confident speaking in person and by phone to members of our community.
Lifelong Learners – Interest in both formal and informal learning opportunities to foster the continuous development and improvement of the knowledge and skills needed for both employment and personal fulfillment.
Technophiles - Being both technology-literate and unafraid of the fast-changing technology landscape is essential for us to understand and serve our congregants. You do not have to be an expert; however, with professional support you should be enthusiastic about learning new technologies.
Innovative – You should be interested in the different and more effective ways we can do our mission driven work while being open to and embracing change.
Self-Motivated - Encouraging yourself to continue making progress toward a goal even when it feels challenging or requires flexibility.
Highly Organized – Having the routines and discipline necessary to accomplish mission driven tasks on a daily, weekly, and monthly basis.
Confident - Comfortable communicating through verbal, written and non-verbal means with a sense of humor and the resilience to work with congregants and colleagues facing challenging issues.
Qualifications
-Computer competency requiring Google Suite, Microsoft Word, Outlook, and Excel
-Ability to problem-solve, take initiative, set priorities, handle multiple projects, and exercise good judgment in a fast-paced, dynamic environment
-Speed and consistency in email-based communication
-Strong attention to detail, experience tracking multiple project/communication threads
-Willingness to ask for and to give feedback
-Customer service orientation
-CRM database software experience (familiarity with ShulCloud software a plus)
-Demonstrated commitment to people and organizations who are changing the world through Jewish values, social justice, and meaningful relationships
Schedule: 34 hours a week (with option of occasional extra hours)
Four day week:
Tuesday 11am-8pm
Wednesday 9am-5pm
Thursday 11am-8pm
Friday 9am-5pm
Occasional Saturday and Sunday hours available if desired
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
Pay: $24.50 - $25.50 per hour
Job Type: Full-time
Pay: $24.50 - $25.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- In a few sentences, please describe how your past administrative experience prepares you to excel in this role.
Work Location: In person
Salary : $25 - $26