D365 Business Central Functional Analyst

Job Description:

We are seeking a highly skilled Dynamics 365 Business Central Functional Analyst to join our team. This role will be responsible for leading business process design, system configuration, and end-to-end functional implementation of D365 Business Central. The ideal candidate will have deep functional knowledge of manufacturing, strong business process understanding, and the ability to effectively interact with all levels, including production floor associates to senior leaders, to align system capabilities with organizational goals.

 Job Title: 365 Business Central Functional Analyst

Supervisor’s Title: Director of Technical Program Management

Department: IT

Location: Richmond, VA (Hybrid)

About TemperPack

TemperPack is a rapidly growing company based in Richmond, Virginia and with locations in Las Vegas, Nevada, and Lansing, Michigan. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products.  The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging materials conventionally used in the cold-chain such as Styrofoam coolers.  Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using.

Essential Job Functions:

• Lead workshops with business stakeholders to gather requirements, document processes, and identify gaps between standard D365 functionality and business needs.
• Configure and parameterize modules, with a focus on Account Management, Finance (GL, AP, AR) and Supply Chain (Procurement, Inventory, Sales, Production, WMS).
• Perform fit-gap analysis, prepare functional design documents, and work with technical teams to design solutions and integrations.
• Support data migration activities, ensuring accuracy and completeness of master and transactional data.
• Develop test cases, lead unit and UAT testing, and ensure timely resolution of defects.
• Deliver end-user training sessions and create user-friendly documentation to support adoption.
• Provide input on change management and process improvement initiatives to facilitate smooth transition.
• Partner with developers to validate technical designs, integrations, extensions, and customizations.
• Ensure security roles, workflows, and compliance requirements are properly configured and documented.
• Communicate progress, risks, and issues effectively with project stakeholders, including executive leadership.

Education and Experience:

• Bachelor’s degree in Information Systems, Business, Supply Chain, Engineering, Computer Science, Accounting, or a related field required.
• 3–5 years of experience as a Functional Consultant, Business Systems Analyst, ERP Analyst, or similar role supporting Dynamics 365 Business Central implementations.
• Proven experience participating in or leading Dynamics 365 Business Central implementations, including system configuration, business process mapping, fit-gap analysis, testing, and user adoption activities.
• Strong understanding of manufacturing operations and business processes, with the ability to effectively partner with cross-functional teams and engage in process-level discussions.
• Experience developing test scripts, coordinating and supporting User Acceptance Testing (UAT), and documenting business requirements and functional designs.
• Demonstrated ability to create training materials, process documentation, and end-user support resources.
• Strong communication, presentation, and stakeholder management skills with the ability to translate business requirements into system solutions.
• Working knowledge of Dynamics 365 Business Central security roles, workflows, and system dependencies.
• Familiarity with integrations, APIs, extensions, Microsoft Power Platform, and Azure services.
• Experience working within Agile project environments and utilizing tools such as Azure DevOps.
• Experience supporting ERP implementations within a manufacturing environment (preferred)
• Microsoft Dynamics 365 Business Central certifications are a plus.

Physical Requirements:

• Lift up to 15 pounds unassisted
• Prolonged periods of sitting at a desk and working at a computer

Candidates must be authorized to work in the United States on a permanent and ongoing basis. This position is not eligible for employment visa sponsorship now or in the future.

*Important Notice:

At this time, our company will not be engaging with external agencies or third-party vendors for recruitment services. We appreciate the interest of recruitment agencies, but kindly request that they refrain from contacting us regarding potential candidates. We are excited to build our internal recruitment capabilities and establish direct relationships with potential hires.

TemperPack provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.