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Customer Service Representative/ Dispatch

Temco Logistics
Flint, MI Full Time
POSTED ON 12/11/2024 CLOSED ON 2/6/2025

What are the responsibilities and job description for the Customer Service Representative/ Dispatch position at Temco Logistics?

TEMCO LOGISTICS is hiring Dispatchers to perform an array of functions. We are looking for a detail-oriented truck dispatcher to dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.

Temco Logistics has been the leading home goods delivery and installation company for over 50 years! Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers.

Pay: $17-$20

Responsibilities

  • Collecting information from drivers and driver manifests
  • Entering data into the central database system is accurate
  • Cataloguing the data with appropriate tags for ease of reference
  • Ensuring all data from routes are appropriately tagged and marked in the database
  • Transferring physical records into a digital filing system
  • Retrieving data as requested
  • Maintaining and updating the database system as necessary
  • Generating periodic reports
  • Indexing and filing invoices

Qualifications

  • High school diploma or general education degree (GED) required
  • 2 years of data entry experience or related office experience
  • Working knowledge of Microsoft Office
  • Strong computer skills
  • Ability to enter data into a computer quickly and accurately
  • Comfortable with office equipment including a computer, telephone, scanner, calculator, and photocopier
  • Strong attention to detail
  • Ability to think analytically

Temco Logistics is a family-owned company that has been delivering and installing home goods since its inception in 1968. With millions of home deliveries performed for some of America’s largest retailers, we continue to innovate and provide world class final mile delivery and installation services.

Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

#INDFLINT

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Education:

  • High school or equivalent (Required)

Ability to Relocate:

  • Flint, MI: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19

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