What are the responsibilities and job description for the Head of Sales, US Employer Solutions (EAP & Wellbeing) position at TELUS Health?
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Head of Sales, US Employer Solutions (EAP & Wellbeing)
📍 Remote – United States
The Opportunity
At TELUS Health, we’re transforming how employers support the wellbeing of their people—bringing together mental, physical, and financial health solutions under one purpose-driven platform.
As Sales Leader, US Employer Solutions (EAP & Wellbeing), you will lead a high-performing Business Development team focused on retention-led growth, expansion, and targeted new customer acquisition across the US employer market. This role is ideal for an experienced sales people leader who brings structure, coaching excellence, and operational rigor—while keeping the customer experience at the center of every motion.
You’ll play a critical role in scaling predictable growth, strengthening partnerships, and building a culture of accountability and continuous improvement.
Go-to-Market Execution & Growth
Leadership & Management
At TELUS Health, our purpose is to help employers build healthier, more resilient workplaces—and to make meaningful health support accessible to people everywhere. As part of TELUS, a global technology and health leader, you’ll join a values-driven organization that puts people, customers, and communities first.
As a US-based sales leader, you can expect:
#TELUSHealth
A Bit About Us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Head of Sales, US Employer Solutions (EAP & Wellbeing)
📍 Remote – United States
The Opportunity
At TELUS Health, we’re transforming how employers support the wellbeing of their people—bringing together mental, physical, and financial health solutions under one purpose-driven platform.
As Sales Leader, US Employer Solutions (EAP & Wellbeing), you will lead a high-performing Business Development team focused on retention-led growth, expansion, and targeted new customer acquisition across the US employer market. This role is ideal for an experienced sales people leader who brings structure, coaching excellence, and operational rigor—while keeping the customer experience at the center of every motion.
You’ll play a critical role in scaling predictable growth, strengthening partnerships, and building a culture of accountability and continuous improvement.
Go-to-Market Execution & Growth
- Lead execution of the US employer sales strategy across defined segments, balancing new logo acquisition with cross-sell and upsell expansion within existing customers.
- Drive consistent pipeline generation, disciplined qualification, and deal governance to improve conversion rates, deal velocity, and forecast accuracy.
- Partner closely with Marketing and Enablement to activate targeted campaigns, refine messaging, and increase sales productivity.
- Operate a true one-team model with Customer Success—ensuring seamless handoffs, joint account planning, renewal readiness, and coordinated expansion efforts.
- Reinforce customer-first selling behaviors that build trust, strengthen long-term relationships, and proactively reduce churn risk.
- Support and reinforce partner- and broker-influenced sales motions through clear pursuit rules, strong collaboration, and reduced channel conflict.
- Help protect and grow reseller relationships while ensuring a consistent and high-quality experience for shared customers.
- Coach and develop a team of Business Development professionals through structured 1:1s, deal coaching, skill development, and performance management.
- Build a culture of accountability, inclusion, and continuous improvement—setting clear expectations and recognizing results.
- Hire, onboard, and ramp talent as needed, leveraging TELUS tools, sales methodology, and enablement programs.
- Own the weekly operating cadence including pipeline reviews, forecast calls, and QBRs—ensuring strong CRM hygiene and visibility to key performance drivers.
- Deliver timely, accurate reporting and insights to inform planning, prioritization, and corrective action.
Leadership & Management
- 5 years leading high-performing B2B sales or business development teams, with demonstrated strength in coaching, performance management, and talent development.
- Proven ability to lead through change, establish operating rhythm, and deliver predictable results.
- Strong cross-functional leadership skills; you align stakeholders and drive execution through influence.
- 10 years of B2B sales experience with a track record of consistent quota attainment and disciplined forecasting.
- Executive presence and experience engaging C-suite stakeholders—both externally with customers and internally with senior leaders.
- Strong command of modern sales processes and CRM rigor; familiarity with MEDDICC or similar qualification frameworks is a plus.
- Experience selling into the US employer market, ideally across EAP, wellbeing, healthcare, behavioral health, benefits, or adjacent HR solutions.
- Familiarity with partner-led or broker-influenced selling motions strongly preferred.
- Analytical and data-driven, with the ability to translate insights into clear actions for your team.
- Clear, direct communicator who builds trust, motivates teams, and drives alignment across functions.
- Experience leading teams through go-to-market evolution (segmentation changes, channel strategy shifts, or role redesign).
- Experience selling multi-solution portfolios and increasing product adoption within an existing customer base.
At TELUS Health, our purpose is to help employers build healthier, more resilient workplaces—and to make meaningful health support accessible to people everywhere. As part of TELUS, a global technology and health leader, you’ll join a values-driven organization that puts people, customers, and communities first.
As a US-based sales leader, you can expect:
- Meaningful, mission-driven work helping employers support total wellbeing
- Remote-first flexibility, built on trust, autonomy, and outcomes
- Competitive US benefits, including medical, dental, vision, 401(k) with company match, paid time off, and disability coverage
- Wellbeing embedded in the culture, with access to TELUS Health’s own EAP and wellbeing solutions
- Career growth and leadership development within a global, growing organization
- A collaborative, inclusive environment where your ideas are valued and your impact is visible
#TELUSHealth
A Bit About Us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.