Joint Operations Center Analyst (JCOA) – SME

Status: Position contingent on contract award
Location: Fort Liberty, NC (Fayetteville)
Clearance: Active TS/SCI required

The Role:

Telum is seeking Joint Operations Center Analysts to identify and fuse global indications and operational (I&O) warnings from all operational disciplines to draw conclusions, make inferences, and develop deep understanding, spanning tactical to strategic relevance within their assigned portfolio. JOCA SMEs use conclusions, inferences, and deep understanding to produce operational support products, drive battle rhythm events, collaborate with counterparts higher, adjacent, and subordinate organizations, inform current and future operations, and advise decision-makers. JOCA SMEs serve as the lead interface between higher, adjacent, and subordinate organizations and technical experts with primary analytical responsibility over their assigned portfolios and may mentor/guide more junior operators. JOCA SMEs demonstrates subject matter expertise in proven analytical techniques and current analytical tools. They demonstrate expert proficiency in producing high-quality comprehensive technical and non-technical operational products (assessments, papers, presentations) and can prepare and present formal or informal briefings.

JOCA SMEs will possess the technical expertise to control and manipulate multi-media display systems and video teleconference systems to enable key leader meetings as required. All JOCA SMEs shall participate in critical and sensitive operational analysis and production in direct support of the planning and execution of current and future global special operations or other operations in support of higher headquarters priorities and the National Defense Strategy.

In coordination with the Contracting Office Representative, JOCA SMEs shall conduct the following: planning, research, conduct, review, evaluation, and organization of operational analysis to support current or future operations. This will include capturing operational insights, setting up and providing input in appropriate knowledge and data management tools, as well as the management of Requests for Information. Production of Commander’s critical operational information reports, in addition to briefings and assessments based on their analysis, in the form of papers, presentations, and other media shall be required to both inform the command and to drive decision making. This includes critical information and products for internal use and for dissemination to a community of interest and/or higher, adjacent, subordinate operational organizations and other Government organizations (in compliance with applicable operational standards).

The JOCA SMEs shall perform identification of operational gaps, followed by the coordination for codification of those gaps into operational and/or collection requirements to meet current and anticipated operational needs, as well as the evaluation and submitting of operational response to requirements. JOCA SMEs monitors ongoing operations and programs to ensure synchronization of Operations Center and warfighting efforts and take appropriate actions expeditiously to meet enterprise directed suspense. JOCA SMEs receives and process messages from the National Military Command Center and manage the Emergency Management Notification System (EMNS) for the enterprise. Additionally, JOCA SMEs creates, edit, and modify Emergency Messages to ensure the safety and well-being of 3,000 command members in response to emergent situations (i.e., Inclement Weather, Active Shooter, Bomb Threat, etc.). JOCA SMEs utilizes expert knowledge from the Department of Defense operational plans and Special Operations Forces organization to support missions and communications planning and techniques and adhere to directives and practices governing the security management of a Sensitive Compartmented Information Facility and handling of classified material.

Required Qualifications:

• At a minimum, no less than eight (8) years of operational/Command and Control experience.
• At least five (5) years of experience working for or with Special Operations units, such as USSOCOM, USASOC, AFSOC, JSOC or other agencies. JOCA SMEs shall have at least five (5) years of experience in JOC and Command Center Operations (e.g., able to perform all JOC operational support functions that support the warfighter).
• At least five (5) years of experience preparing and delivering operational briefings at the Colonel to General (O-6 to O-8) level.
• Comprehensive knowledge of interagency concepts and principles, Department of Defense military command and control operations, geographical areas of responsibility as it pertains to Combatant Commands, air, land, and maritime combat operations at both strategic and operational levels, and Operational Reporting procedures.
• Proficiency in JOC operations, Command Center functions, AMHS messages, recall procedures and deployment processes.
• Baseline understanding of Common Operational Picture (COP) Tools to maintain continuous JOC displays and facilitate key operational meetings.
• Proficient in writing AMHS messages and releasing as required dealing with other Government agencies, Department of State, Combatant Commands and USSOCOM.
• Proficiency with standard commercial software applications and web browsers (e.g., Microsoft Office Suite, SharePoint, Mozilla Firefox, etc.)
• Be deployable for up to 90 days per year on a recurring basis, not to exceed 179 days in a one-year period.

Company Overview:

Telum is a Service-Disabled Veteran-Owned Small Business delivering SOF-centric training, targeting, and mission-focused analysis. We pair operational realism with disciplined execution to deliver decision-quality intelligence at speed.

Benefits & Perks:

Competitive total-rewards package including medical/dental/vision options, paid time off, and 401(k) with company contribution. Full details provided during hiring.

Equal Opportunity Employer:

Telum is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship status, marital status, disability, genetic information, protected veteran status, or any other status protected by law. Reasonable accommodations are available for applicants with disabilities.