What are the responsibilities and job description for the Answering Service and Alarm Monitoring Operator position at Telstar Networks?
Telstar Networks is hiring for part-time (20 to 30 hours) telephone operators for our Answering Services and Alarm Monitoring Department to start immediately. Weekend, Night and Holiday Availability is Required. Flexible hours are preferred.
Job Duties include:
- Taking detailed messages as per client
- Paging and/or arranging multiple party calls
- Making temporary changes to client information
- Having a basic understanding of the product and services provided by the client
- Acting as a direct representative of the client when receiving calls
- Use of proper telephone etiquette
REQUIREMENTS
- Ability to perform all job duties listed to the best of your ability
When other network support companies put you on hold, Telstar Networks puts clients first. Our customer service and unique partnership approach are a step above the rest, with proactive, personalized network solutions that minimize downtime and maximize productivity. Telstar Networks is ready with the support and expertise to keep clients focused on running their business.