Human Service Specialist (On Call)

Reports To: On Call Supervisor

Department: Crawford/Acewood Group Home/Tellurian Care Center

FLSA Status: Non-Exempt

Travel: <5%

Shift/Schedule: Nights and Weekends 

Are you ready to make a real difference? Join our passionate team and help transform lives by providing a safe, supportive environment for individuals facing behavioral health challenges, addiction, and homelessness. We believe in the power of recovery, offering personalized care that combines psychology and medicine to meet people where they are on their unique journey. Our certified, compassionate team is at the forefront of innovative programs and treatments, empowering individuals to rebuild their lives and return to the community as confident, productive members. If you're driven by purpose and want to be part of a movement that fosters lasting change, we want you on our team!

Position Summary

Human Service Specialists provide care for individuals with mental health disorders in a residential setting. Residents are impaired or emotionally disturbed individuals, and require close behavioral monitoring and supervision. The position requires following the resident's Crisis Care Plan in assuring resident safety, including suicide watch procedures when necessary. Duties include monitoring residents' physical and emotional well-being and reporting conditions to medical and management staff. This position participates in rehabilitation and treatment services; helps with personal hygiene, maintaining the facility, meal preparation, and supervision of oral medications. These positions require documentation and billing skills.

Reasonable Accommodations Statement

Persons occupying this position must be able to perform all essential functions, with or without reasonable accommodation.

Essential Functions

• Monitor residents' physical and emotional well-being and report unusual behavior or physical ailments to management staff.
• Provide support and personal care to mentally ill individuals in crisis.
• Observe and influence residents' behavior, communicating and interacting with them to ameliorate their symptoms of mental health crisis.
• Collaborate with or assist psychiatrists, psychologists, or rehabilitation therapists in working with mentally ill individuals in crisis to assure their safety, reduce their symptoms in an effort to return residents to the community.
• Develop and teach strategies to promote resident skills in coping with their mental illness or substance abuse, to promote recovery principles, wellness and independence.
• Supervise oral medications following physician's prescriptions and orders and maintain records in accordance with specified procedures.
• Interview new residents to complete admission forms, to assess their mental health status and to obtain their mental health and treatment history.
• Lead prescribed individual or group therapy sessions as part of specific therapeutic procedures.
• Take and record measures of residents' mental health symptoms, document progress, and record information for clinical and billing purposes.
• Encourage residents to participate in social, recreational, and other therapeutic activities that enhance interpersonal skills and develop social relationships, including the development of work skills.
• Aid residents in performing activities of daily living

Qualifications

• High School Diploma, required
• Bachelor’s Degree in a Human Services field, preferred
• Related work experience, preferred
• Basic computer skills
• Consideration will be given to those with Substance Abuse Counselor in Training Certification, and/or Peer Specialist Certification
• Must be compassionate and have the desire to work with individuals with mental illness who are experiencing crisis