What are the responsibilities and job description for the Community Manager position at Telhio Credit Union?

Position: Community Manager

Location:

Columbus, OH

Job Id: 845

# of Openings: 1

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. Telhio's mission is to be a trusted financial partner, committed to serving our community with integrity, care and commitment. Every interaction with our members is guided by these core values. We foster a culture of accountability, respect, and inclusivity-embracing diverse perspectives and actions to strengthen our organization, Board of Directors, staff, and membership.

The Community Manager will play a pivotal role within the Community and Business Development team, reporting directly to the Vice President of Marketing & Business Development. This position is focused on fostering strong relationships within low-income designated communities, leveraging funds from CDFI and LID grants to support community engagement and financial wellness initiatives.

Responsibilities

The Community Manager role within the Community and Business Development team will report to the Vice President of Marketing & Business Development
Must possess ability to influence their community, plus heavily organized and with both strong event coordination and project management skills
You will be responsible for building and creating financial wellness resources
Ability to build strong relationships with clients, peers, partners and contacts
Strong analytical, strategic and independent problem-solving skills
Proven ability to identify members' needs and connect clients and business owners to the right resources
This role will play a crucial role in supporting our commitment to our members' success and the success of the community
As a Community Manager, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Telhio to ensure your local community benefits from Telhio's product offerings
You will be responsible for growing Telhio business opportunities within underserved communities, building relationships to ensure financial education and product solutions are accessible to all within your assigned community
You will refer opportunities for new workplace banking relationships
Develop a community outreach and engagement program that builds community relationships with proven ability to make business development sales calls
Build and manage the community engagement calendar, facilitate financial health workshops and community events in the branch
Own execution of the events end to end from event outreach, in-branch awareness, member and community enrollment
Report results based on event surveys to inform teams on opportunities for improvement

Qualifications

Proven leadership experience with ability to influence across the credit union and in the community, plus heavily organized and with both strong event coordination and project management skills
Ability to build strong relationships with clients, peers, partners and contacts
Executive presence with strong presentation skills in small and large / public group settings
Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
Strong analytical, strategic and independent problem-solving skills

What you will earn:

Competitive pay
Benefits: several medical plan options, dental, free vision, free life insurance and free disability insurance
Additional financial incentive programs for employees enrolled in our insurance
6% matching and immediately vested 401(k) plan
Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
Opportunity for personal career growth and continued education
Volunteer opportunities impacting the local community

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds.

This is a Non-Collective Bargaining Unit
Telhio is an Equal Opportunity Employer

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