Provider Credentialing and Licensing Liaison

This is a 100% in-office-based position.

About Us: 

TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.

Join a team where your passion meets our purpose. If you’re inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that’s reshaping the future of patient care, we want you on our team.  At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.

Tele Specialists Offers:

• A great culture with a team environment
• A fun, diverse work environment
• A rapidly growing company with career advancement opportunities
• Medical, Dental and Vision benefits
• 401k match
• Paid Vacation
• Leadership Training Classes
• Mentorship Program
• Tuition Reimbursement

About the Role:

The Physician Credentialing and Licensing Liaison is responsible for effectively communicating and assisting between the Licensing and Credentialing Department and physician. The Physician Credentialing and Licensing Liaison ensures that all documentation which is requested from the Licensing and Credentialing Department is obtained in a timely manner. The Physician Credentialing and Licensing Liaison also ensures that the management team is made aware of any potential issues with all inventory and processes.

Essential Duties and Responsibilities:

• Develop and maintain relationship with Physician, Licensing and Credentialing Department
• Chairs weekly meetings with Physician to ensure documentation is obtained
• Assists in obtaining documentation which Licensing, and Credentialing Department require which includes reaching out to all departments where the physician may have previously worked, went to school, lived, etc.
• Ensures the provider is setup and maintains all items needed for pre-onboarding
•  Submits all documentation needed to the Credentialing and Licensing Departments on behalf of the physician
• Follows up with any missing information needed to complete licensing and credentialing process
• Makes leadership aware of any potential issues with inventory and processes
• Maintains a documented process of items which are missing and all outreach, follow-up and where documents are in process
• Follows up on any missing information needed to complete credentialing and licensing process

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to interact with internal and external customers.
• Demonstrates ability to lead, manage and motivate teams.
• Flexible and adaptable regarding learning and understanding new technologies.
• Highly analytical and detail-oriented with ability to demonstrate command of details and to articulate those details at a higher level.
• Strong written, oral, and interpersonal communication skills
• Highly self-motivated, directed, and proactive
• Keen attention to detail
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience working both independently and, in a team-oriented, collaborative environment
• Able to communicate effectively within department and with members of interdisciplinary teams
• Ability to work independently and proactively in a fast-paced, dynamic environment
• Proven analytical and problem-solving abilities
• 2-4 years Medical/Hospital/Administrative/Customer Service experience preferred

Education/Experience:

• High School Diploma or equivalent
• Medical Office Credentialing, Enrollment, or Licensing experience a plus

Computer Skills:

• Microsoft 365
• Credentialing & Salesforce Software a plus