What are the responsibilities and job description for the External Credentialing Specialist position at TeleSpecialists LLC?
This is an in-office position.
About Us:
TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.
Join a team where your passion meets our purpose. If you’re inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that’s reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.
Tele Specialists Offers:
- A great culture with a team environment
- A fun, diverse work environment
- A rapidly growing company with career advancement opportunities
- Medical, Dental and Vision benefits
- Tuition Reimbursement
- 401k match
- Paid Vacation
- Leadership Training Classes
- Mentorship Program
About the Role:
TeleSpecialists is looking for an External Credentialing Specialist responsible for supporting the credentialing process of our providers by completing and/or processing credentialing applications and proactively monitoring the status of applications and outstanding items to ensure timely completion of credentialing for our providers. This is a position for an experienced credentialing professional on our team that plays a key role in our ability to efficiently privilege providers and scale our patient services.
Essential Responsibilities of this Role:
- Develop and maintain relationships within the credentialing and licensing teams, other internal departments, and/or with our hospital partners.
- Performs data entry of physician’s information into various credentialing applications or systems for processing for both initial credentialing and reappointments.
- Reviews and analyzes provider’s information for accuracy and completeness.
- Conducts regular follow-up on the status of applications, compiling all required outstanding documentation, and verifying all data or documents have been received to process applications timely.
- Documents within the credentialing and licensing software platform.
- Makes leadership aware of any potential issues identified during the credentialing process and works in collaboration with a provider to document/resolve the issue.
- May be assigned to work with more advanced credentialing applications or relationships such as delegated credentialing, obtaining primary source verifications, higher level or complex provider files, etc.
- Other duties as assigned.
What You Need to Succeed in the Role
- Ability to interact with internal and external customers.
- Experience in an administrative or operational support role.
- Ability to type 30 WPM.
- Strong computer skills, being open and able to learn and use new technologies.
- Intermediate level skills with Microsoft Outlook, Excel and Word.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Ability to work independently and proactively in a fast-paced, dynamic environment.
- High School Diploma or equivalent.
- 1-3 years credentialing experience.
- Experience working in a hospital, physician practice or healthcare setting is required.