Quality Assurance Manager - 511

Application Deadline: 22 May 2026

Department: Federal Services

Location: Winchester, VA

Compensation: $120,000 - $155,000 / year

Description

TeleSolv Consulting is seeking a Quality Assurance Manager to oversee quality control and performance monitoring in a high-volume operational environment.

This position supports the federal government, and all applicants must be local to the Winchester, VA and/or Clarksburg, WV area. Telework is not permitted.

The Quality Assurance Manager is responsible for ensuring that all deliverables meet established performance standards through implementation of quality control processes and continuous improvement initiatives.

This position supports a Government program focused on analytical and operational performance. The Quality Assurance Manager ensures compliance with performance objectives while driving quality enhancements across the program.

Responsibilities:

• Oversee and manage the Quality Control Program (QCP).
• Track and analyze quality metrics and feedback.
• Identify systemic quality risks and implement corrective actions.
• Support continuous process and quality improvements.
• Prepare quality reports and briefings for leadership and stakeholders.
• Ensure compliance with performance standards and quality requirements.
  
  

Qualifications:

• Must be a U.S. Citizen.
• Active Top Secret (TS) security clearance required.
• FBI or FBI-accepted Counterintelligence (CI) polygraph required.
• Bachelor’s degree OR three (3) or more years of relevant experience in quality assurance, analytics, or operations.
• Experience implementing Quality Control Plans.
• Strong analytical and documentation skills.
• Experience analyzing metrics and identifying trends.
• Ability to obtain and maintain Government facility access.
  
  

Benefits:

TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.

About TeleSolv:
Join the TeleSolv Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan.

Background Investigation:


This position requires that you obtain a background investigation. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trust worthiness.