Operations Manager

Application Deadline: 30 June 2026

Department: Federal Services

Location: Washington, DC

Compensation: $95,000 - $105,000 / year

Description

Project Management Professional (PMP) certification (preferred but listed as required in the document’s “Desired” category).

Responsibilities:

• Recruit, hire, train, direct, evaluate, and mentor staff across multiple locations.
• Deliver daily operational updates and disseminate information to personnel at all operating sites.
• Ensure daily performance goals are met and provide productivity status reports to leadership.
• Oversee technical and analytical components of the operation to achieve both short‑ and long‑term objectives.
• Establish unit goals, set priorities, manage deadlines, and allocate personnel based on evolving mission needs.
  
  

Skills, Knowledge and Expertise:

• Expertise in operational oversight within a large-scale, mission-driven environment.
• Strong analytical skills for evaluating operational performance, customer satisfaction, and procedural effectiveness.
• Ability to develop and implement operational procedures and policies.
• Proficiency in assessing and addressing training needs across diverse teams.
• Demonstrated English reading comprehension.
• Capability to perform physical tasks including lifting 45 lbs. , bending, stooping, climbing, and reaching.
  
  

Benefits:

TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.

About TeleSolv:
Join the TeleSolv Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan.

Background Investigation:


This position requires that you obtain a background investigation. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trust worthiness.