General Office Worker

Application Deadline: 30 June 2026

Department: Federal Services

Location: New York, NY

Compensation: $19.58 / hour

Description

• Prior experience in clerical, filing, records management, or administrative support roles
• Experience supporting Government operations or high‑volume documentation environments
  
  

Responsibilities:

• Retrieve, organize, and bundle Government‑requested files for staff use.
• Re‑shelve and maintain file integrity after use by Government personnel.
• Match and connect incoming correspondence and documentation to existing case files.
• Support naturalization ceremonies, including preparation, distribution of certificates, and collection of documentation.
• Escort applicants and provide structured support during ceremony activities.
• Process forms and applications used in adjudication workflows.
• Scan large multi‑page documents and manage digital records.
• Perform additional administrative duties as assigned.
  
  
  

Skills, Knowledge and Expertise:

• Strong English reading comprehension.
• Ability to manage sensitive files with accuracy and confidentiality.
• Comfort working in a physically active environment requiring organization and repetitive tasks.
• Familiarity with document scanning and workflow coordination.
  
  

Benefits:

TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.

About TeleSolv:
Join the TeleSolv Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan.

Background Investigation:


This position requires that you obtain a background investigation. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trust worthiness.