What are the responsibilities and job description for the Systems Administrator / Support Engineer position at Telenet VoIP, Inc.?
Location: El Segundo, CA (On-site)
Job Type: Full-time | 40 hours per week
About UsFounded in Los Angeles in 1977, Telenet VoIP, Inc. is a leading-edge company specializing in the design and installation of integrated low-voltage systems. Our expertise spans Fire, Burglar, CCTV, Access Control, Public Address, Audio/Visual, Phone Systems, Mass Notification, DAS, Structured Cabling, and other advanced building technologies.
Job OverviewWe are seeking a detail-oriented Systems Administrator / Support Engineer to join our team. This role is critical in maintaining and supporting our IT infrastructure to ensure reliability, security, and scalability. You will manage servers, networks, and user systems, provide technical support to staff and field technicians, and assist with the deployment of IP-based building automation systems.
Key Responsibilities- Administer and maintain Microsoft Windows Server environments (Active Directory, DNS, DHCP).
- Manage Microsoft 365 services (Intune, Exchange Online, SharePoint, Teams, OneDrive).
- Implement and monitor Entra ID and hybrid identity solutions.
- Manage mobile device management (MDM) for company-issued phones and tablets.
- Ensure data security through policies, access controls, and regular audits.
- Perform system backups, disaster recovery planning, and patch management.
- Troubleshoot hardware, software, and network issues for end-users.
- Maintain accurate documentation for systems, processes, and configurations.
- Collaborate with vendors and oversee IT-related procurement.
- Support field technicians with ERP and project management system access.
- Assist field technicians in deploying low-voltage systems (CCTV, PA, Intrusion Alarm, Access Control, etc.).
- 4 years of relevant IT systems administration or support experience.
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication abilities.
- Simple IRA with company matching
- Paid time off
- Health, dental, and vision insurance
- Day shift | 8-hour workdays
- On-site in El Segundo, CA 90245 (commute required)