What are the responsibilities and job description for the Field Services Coordinator position at Teledyne D.G.O’Brien, Inc.?
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Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
The Field Services Coordinator (Oil & Gas Focus) supports the planning, scheduling, and execution of field service activities for Teledyne DGO’s high‑reliability interconnect and subsea solutions. This role ensures smooth coordination between customers, field technicians, engineering, operations, and logistics teams. The coordinator oversees service requests, dispatching, travel arrangements, documentation, and compliance requirements for oil and gas industry field operations. The position requires strong communication skills, attention to detail, and the ability to support fast‑paced and time‑critical service needs.
Key Responsibilities
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
The Field Services Coordinator (Oil & Gas Focus) supports the planning, scheduling, and execution of field service activities for Teledyne DGO’s high‑reliability interconnect and subsea solutions. This role ensures smooth coordination between customers, field technicians, engineering, operations, and logistics teams. The coordinator oversees service requests, dispatching, travel arrangements, documentation, and compliance requirements for oil and gas industry field operations. The position requires strong communication skills, attention to detail, and the ability to support fast‑paced and time‑critical service needs.
Key Responsibilities
- Serve as the primary point of contact for scheduling and coordinating oil and gas field service projects.
- Receive, review, and process incoming service requests, ensuring accurate scope definition and resource allocation.
- Assign and dispatch field service technicians based on skills, certifications, availability, and customer/job requirements.
- Prepare work orders, job packets, service instructions, and required documentation for field teams.
- Coordinate all travel logistics including flights, lodging, transportation, equipment shipments, and site access requirements.
- Maintain service schedules, job trackers, resource calendars, and communication logs.
- Ensure field personnel have all required safety certifications (e.g., HUET, SafeGulf/SafeLand, TWIC) and appropriate PPE.
- Support customer onboarding requirements including safety documents, site forms, and compliance submissions.
- Track job progress, technician time, travel, materials, and service deliverables for accurate billing and reporting.
- Maintain detailed records in service management and ERP/MRP systems.
- Assist with quoting and cost estimates for service work, mobilizations, and maintenance activities.
- Facilitate communication among customers, engineering, quality, production, and field teams to resolve issues efficiently.
- Support continuous improvement of field service documentation, processes, and performance metrics.
- Provide after‑action follow‑up, customer feedback collection, and closure of service tickets.
- Ensure adherence to Teledyne quality management system and oil and gas regulatory standards.
- Associate degree or equivalent experience in operations, logistics, business, or technical field.
- 2 years of experience in field service coordination, scheduling, operations, or dispatching.
- Experience supporting oil and gas, subsea, offshore, or industrial field service operations.
- Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
- Excellent verbal and written communication skills.
- Proficiency with MS Office; experience with ERP/service management tools preferred.
- Ability to work with urgency, meet deadlines, and support off‑hour or emergency service needs.
- Experience coordinating offshore service deployments or subsea equipment projects.
- Knowledge of industry compliance standards (BSEE, OSHA, SafeGulf/SafeLand, HUET, TWIC).
- Prior experience in manufacturing, engineering services, or technical dispatch operations.
- Familiarity with Teledyne products or similar high‑reliability interconnect systems.
- Strong communication and customer service skills
- High attention to detail
- Planning and organizational capability
- Cross‑functional collaboration
- Problem solving and adaptability
- Ability to work under pressure while maintaining accuracy
- Commitment to safety, quality, and operational excellence
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.