Project Estimator

Position Summary

We are seeking a detail-oriented and customer-focused Project Estimator & Coordinator to join our Infrastructure Services team. This role is ideal for someone who excels at analyzing project requirements, preparing accurate estimates, and supporting the sales process. The primary responsibility of this position is to work closely with our sales team and customers to develop comprehensive project estimates that align with scope, budget, and timelines.

In addition to estimation and sales support, this role will also serve as a secondary Project Coordinator, assisting with the execution of service tickets and operational tasks to ensure smooth delivery of infrastructure projects.

Key Responsibilities

Project Estimation & Sales Support (Primary)

· Collaborate with the sales team to understand customer requirements and project scope.

· Prepare accurate and detailed project estimates, including labor, materials, and timelines.

· Communicate estimates clearly to customers and internal stakeholders.

· Assist in developing proposals and supporting documentation for sales opportunities.

· Maintain pricing models and ensure estimates align with company standards and profitability goals.

· Act as a liaison between sales, technical teams, and customers during the pre-sales process.

Project Coordination (Secondary)

· Coordinate and manage day-to-day service tickets from initiation to completion.

· Track progress of service tickets, ensuring deadlines and expectations are met.

· Support the Project Manager with documentation, reporting, and communication for ongoing projects.

· Collaborate with the Dispatcher to ensure parts and resources are available for scheduled work.

· Maintain accurate records of service activities, updates, and resolutions in the ticketing system.

· Assist in process improvement initiatives to enhance service delivery and team efficiency.

Qualifications

· 2 years of experience in project estimation, coordination, or related field.

· Strong analytical and organizational skills with attention to detail.

· Excellent communication and interpersonal skills for customer and team interactions.

· Proficiency with estimation and project management tools (e.g., ConnectWise, MS Project, or similar).

· Ability to work independently and collaboratively in a team environment.

· Familiarity with IT infrastructure services.

Preferred Skills

· Experience in a technical services or field service environment.

· Basic understanding of infrastructure components (e.g., networking, servers, cabling).

· Knowledge of scheduling and dispatching best practices.

Job Type: Full-time

Pay: $ $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Hallam, PA 17406

Salary : $27