What are the responsibilities and job description for the Mental Health Worker (Full-Time NOC) - Behavioral Health 103 position at Telecare Corporation?
TELECARE CORPORATION
MENTAL HEALTH WORKER – VILLA FAIRMONT MHRC
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 130 programs and over 4,000 employees across the country. And we 're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
Telecare is proud to have been recognized by The Bay Area Business Times as the 9thBest Place To Work In the Bay Area for 2020! This is the 18th time we have made the list!
As part of the Telecare family, Villa Fairmont is licensed as a 99-bed Mental Health Rehabilitation Center. It serves adults who have a history of serious and persistent mental illness with repeated hospitalizations.
Employment Status: Full-Time
Shift:NOC Rotating Schedule 11:30 pm - 7:30 am
Days: Varies as needed
STATEMENT OF PURPOSE
We exist to help people with mental impairments realize their full potential.
MISSION STATEMENT
Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.
POSITION OBJECTIVE
The Mental Health Worker is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services.
QUALIFICATIONS
One (1) year of experience with nursing an/or psychiatric clients in a clinic, hospital or a long-term care facility is preferred. Knowledge of basic psychiatric and nursing skills, including nursing interventions is essential. Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge. A High School diploma or G.E.D. equivalent is required. Good communication skills and a desire to work with severely mentally impaired adults is crucial. Incumbents must be at least eighteen (18) years of age and be proficient in reading, speaking and writing English. Applicant must be finger printed, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses, and receive clearance from the Department of Justice.
KEY RESULT AREAS
MISSION, VALUES AND BELIEFS
- Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.
QUALITY AND QUANTITY OF WORK
- Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care.
- Establishes and maintains and co-facilitates a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem solving and coping with t he disabilities associated with mental illness.
- Attends and participates in community meetings and groups.
- Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate.
- Admits and discharges patients as assigned, this includes completing associated documentation.
- Collects stool, urine and other specimens, as requested, on assigned clients.
- Obtains client vital signs and weights, as assigned.
- Assists clients at mealtime by distributing meal trays, pouring beverages and/or feeding clients in need of assistance.
- Provides client monitoring including but not limited to rounds, seclusion and restraint supervision and smoke breaks.
- Commitment to teamwork via questions and cooperation.
- Assist in client outings and/or driving.
- Practices body substance precautions at all times.
- Other duties as assigned.
TEAM MEMBER PARTICIPATION
- Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
- Reviews and implements client treatment plans.
- Actively participates in multidisciplinary team meetings and treatment planning meetings.
- Demonstrates knowledge of PART principles and techniques.
- Informs the charge nurse of client behavior and condition, particularly changes in mental and/or physical condition.
- Participates in and assists clients during group outings.
ASSESSMENT
- Observes, records and reports client social, psychiatric and physical behavior.
- Completes the following assessment activities:
JUDGMENT, DECISION MAKING AND INITIATIVE
- Demonstrates knowledge and proper use of equipment and supplies.
- Promotes and assists clients in developing self-help skills.
- Explains policies and procedures to clients and their families.
- Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care.
RELATIONSHIPS WITH OTHERS
- Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.
- Maintains an effective and courteous working relationship with clients and other staff members through the use of appropriate interpersonal skills.
- Protects the confidentiality of employee and client information.
QUALITY IMPROVEMENT
- Continually focuses on assigned tasks and seeks and implements improvements as necessary.
- Understands and demonstrates the safety program in all activities.
- Protects clients from behavior that could damage themselves or others.
- Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.
CUSTOMER AND COMMUNITY RELATIONS
- Demonstrates a knowledge of Telecare’s customers including clients/clients families and governmental agencies in all interactions and conduct.
- Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.
PLANNING AND TIME UTILIZATION
- Completes and follows through with tasks and assignments, meeting expected deadlines.
ATTENDANCE AND RELIABILITY
- Understands and demonstrates knowledge of all policies associated with attendance and tardiness.
PROFESSIONAL DEVELOPMENT
- Attends all assigned in-service education classes.
- Role models excellent professional practice.
- Always dresses appropriately and professionally.
PHYSICAL REQUIREMENTS
See below for requirements.
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
POSITION PHYSICAL REQUIREMENTS
ACTIVITY
(Hours per day)
NEVER
0 hours
OCCASIONALLY
up to 3 hours
FREQUENTLY
3 - 6 HOURS
CONSTANTLY
6 - 8+ HOURS
Sitting
X
Walking
X
Standing
X
Bending (neck)
X
Bending (waist)
X
Squatting
X
Climbing
X
Kneeling
X
Crawling
X
Twisting (neck)
X
Twisting (waist)
X
Hand Use: Dominant hand Right--- Left---
Is repetitive use of hand required? YES
X
Simple Grasping (right hand)
X
Simple Grasping (left hand)
X
Power Grasping (right hand)
X
Power Grasping (left hand)
X
Fine Manipulation (right hand)
X
Fine Manipulation (left hand)
X
Pushing & Pulling (right hand)
X
Pushing and Pulling (left hand)
X
Reaching (above shoulder level)
X
Reaching (below shoulder level)
X
LIFTING
CARRYING
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 - 6 hrs.
Constantly
6 - 8+ hrs.
Height
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 -6 hrs.
Constantly
6 - 8+ hrs.
Dis-
tance
0-10 lbs.
X
X
11-25 lbs.
X
X
26-50 lbs.
X
X
51-75 lbs.
X
X
76-100 lbs.
X
X
100+ lbs.
X
X
OTHER JOB REQUIREMENTS:
YES
NO
a.
Driving cars, trucks, forklifts, and other equipment?
X
b.
Working around equipment and machinery?
X
c.
Walking on uneven ground?
X
d.
Exposure to excessive noise?
X
e.
Exposure to extremes of temperature, humidity or wetness?
X
f.
Exposure to dust, gas, fumes, or chemicals?
X
g.
Working at heights?
X
h.
Operation of foot controls or repetitive foot movement?
X
i.
Use of special visual or auditory protective equipment?
X
j.
Working with bio-hazards such as: blood borne pathogens,
X
sewage, hospital waste, etc.
EOE AA M/F/V/Disability
Equal Opportunity Employer Description
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)