What are the responsibilities and job description for the Mortgage Loan Officer position at TelComm Credit Union?
Position Summary:
The Mortgage Loan Officer is responsible for originating residential mortgage loans by developing and maintaining relationships with clients, real estate professionals, and referral partners. This role requires knowledge of mortgage products, underwriting guidelines, and compliance regulations to ensure a smooth and efficient loan process.
Key Responsibilities:
Loan Origination:
- Identify and develop new business opportunities through networking, referrals, marketing efforts and working with our current membership
- Assist clients in selecting appropriate mortgage products based on their financial needs and goals.
Client Relationship Management:
- Guide borrowers through the entire loan process, from application to closing
- Provide clear communication and exceptional customer service to ensure client satisfaction.
Compliance & Documentation:
- Collect and review financial documents to verify borrower eligibility
- Ensure all loan files meet regulatory and company compliance standards.
Collaboration:
- Work closely with underwriters, processors, and closing agents to facilitate timely loan approvals
- Maintain strong relationships with real estate agents, builders, and other referral sources.
Qualifications:
Education:
- High school diploma required; bachelor's degree preferred.
Experience:
- Minimum of one year of mortgage lending or related financial services experience.
- Proven track record of meeting or exceeding goals.
Skills:
- Strong knowledge of mortgage products, lending regulations, and underwriting guideline
- Excellent communication, negotiation, and customer service skills.
- Proficiency with loan origination systems and Microsoft Office Suite
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Required to operate computer programs and office equipment.
- Must adhere to Bank Dress Guidelines and always portray a professional image.
- May be required to work extended hours as needed.
- Regular, timely attendance during assigned work hours.
- Ability to sit or stand for extended periods of time.
- Dexterity of hands and fingers to use office equipment
- Occasional lifting and transporting up to 25 lbs.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.