Office Supervisor - Contracts

Discover a more connected career

This position is responsible for overseeing the workload and supervising employee functions as they relate specifically to the designated work group within the Contracts department.

Connecting You To Great Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!
  
  

What You’ll Do

• Leads, manages and trains direct reports;
• Acts as subject matter expert and decision maker as issues arise within the assigned work group;
• Oversees Customer Work Order receipt, system entry and assignment;
• Holds overall accountability of workload completion within given deadlines;
• Communicates directly and regularly with Department Director, Manager, Customer representatives, Senior Management and other internal and external stakeholders;
• Oversees documentation of essential records within Company system(s) of record to ensure completeness and accuracy;
• Collects, analyzes and reports key performance indicators (KPI) relevant to monitoring and managing the volume, quality and profitability of the work group, ensuring all Company and Customer needs and expectations are met;
• Performs production duties of the assigned work group;
• Other duties as assigned
  
  

What You’ll Need

• Bachelor’s degree and 5 to 7 years of related work experience, or combination of education and experience is required;
• Effective, respectful and professional written and verbal communication.
• Strong leadership skills with a focus on employee development and engagement.
• Problem solver and critical thinker.
• Strong customer service focus with commitment to timely and professional communication with internal and external stakeholders.
• Team oriented, keeping organizational success at the forefront.
• Driven.
• Self-motivated with the ability to work independently on assigned tasks with minimum guidance.
• Proficient use of computer hardware, database and internet software is required. Familiarity with Google-based applications such as G-mail, Google Docs and Sheets is strongly preferred.
• Prior experience with SAP ERP and CRM solutions preferred.
• General understanding of financial practices and principles.
  
  

Core Competencies

• Teamwork and Servant leadership
• Exemplary communication skills, both written and verbal
• Ability to effectively apply technology
• Openness to change
• Ability to develop and maintain relationships
• Self-motivated and driven
• Organizational commitment and congruence
  
  

Work Environment/Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent sit, stand and/or walk
• Occasionally bend, squat, kneel, crawl or twist on concrete, dirt or gravel surfaces
• Frequent use of sight (specifically, close to perform computer work), hearing and voice
• Use of hands, arms, and fingers to perform routine and repetitive tasks
• Occasional light lifting (up to 20 lbs)
  
  

The wage range for Office Supervisor - Contracts is $65,000.00 - $75,000.00.

Why work with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.