Senior Client Management Associate

Teladoc Health is the global leader in virtual care, providing comprehensive healthcare services that include primary care, mental health support, and chronic condition management, all integrated within a single platform. We work with employers, health plans, hospitals, and other providers to deliver innovative solutions that empower individuals to achieve their best health. By leveraging advanced technology and fostering clinical excellence, we are transforming the future of healthcare. For more information, visit us at www.teladochealth.com or follow @TeladocHealth on X.

We are seeking a dedicated Senior Client Management Associate for a full-time, on-site role based in St. Louis, MO. In this position, you will serve as the main point of contact for clients, ensuring strong relationships and satisfaction with our services. Key responsibilities include overseeing client accounts, resolving issues, identifying opportunities for program enhancements, and collaborating with internal teams to meet client needs. You will also support contract renewals, monitor client performance metrics, and contribute to the overall success of client engagements.

• Proficiency in client relationship management, customer service, and building strong professional relationships.
• Strong problem-solving skills, attention to detail, and the ability to resolve client issues effectively.
• Excellent communication, presentation, and interpersonal skills to interact with clients and internal stakeholders.
• Organizational and time management skills for overseeing multiple accounts and tasks simultaneously.
• Proven ability to analyze data and leverage insights to improve client outcomes and satisfaction.
• Experience in the healthcare or technology industries is a strong advantage.
• Bachelor's degree in Business, Healthcare Management, or a related field preferred; equivalent experience may be considered.