What are the responsibilities and job description for the Front of House Team Member position at Tela?
Job Summary
We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests while ensuring efficient service and maintaining high standards of cleanliness and organization. The ideal candidate will possess strong customer service skills and a passion for the food industry, contributing to a positive dining experience.
Duties
- Greet and welcome customers as they enter the establishment, providing excellent customer service.
- Take customer orders accurately and efficiently, utilizing POS systems for transactions.
- Assist in food preparation and ensure that all food safety standards are met.
- Handle cash transactions responsibly, ensuring accurate cash handling practices.
- Maintain cleanliness and organization of the front of house area, including dining spaces and kitchen counters.
- Collaborate with kitchen staff to ensure timely delivery of food orders.
- Address customer inquiries and concerns promptly, ensuring satisfaction.
- Support team members during busy periods by assisting with various tasks as needed.
Qualifications
- Previous experience in the food industry, restaurant, or café setting is preferred.
- Strong time management skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Familiarity with retail math concepts for accurate cash handling and transactions.
- Excellent customer service skills with a friendly demeanor.
- Ability to work collaboratively within a team while also being self-motivated.
- Basic knowledge of food preparation techniques is an asset but not required.
- Proficiency in using POS systems or willingness to learn quickly.
Join us in providing exceptional service and creating memorable experiences for our guests!
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $14 - $18