What are the responsibilities and job description for the Service Coordinator position at TEL Staffing & HR?
We are now hiring a full-time Service Coordinator for an HVAC company in Pensacola FL.
DUTIES AND RESPONSIBILITIES:
PAY:
Starts at $22/hr.
SCHEDULE:
Monday – Friday ----- 8am-5pm
REQUIREMENTS:
MUST be proficient in Word, Excel, & Outlook. Will be required to pass Data entry assessment testing.
Dispatch experience is preferred.
Must pass a pre-employment background check and drug test.
TEL Staffing complies with regulations enforced by the EEOC.
This position is Temp to Hire. No benefits are offered during the Temp period.
DUTIES AND RESPONSIBILITIES:
- Develop work schedules
- Dispatch technicians
- Forecast scheduling for preventative maintenance
- Run reports in office to review jobs
- Maintain spreadsheets
- Modify scheduling to meet the needs of new job orders
- Communicate through email
- Record and maintain files of work, customer requests, services performed, charges, expenses, inventory, and other dispatch information
- Will be a backup in the office to other Service Coordinators
- Ensure all invoices are received in a timely manner
- Assist in preparing job quotes
- Handle incoming customer calls and emails
- Assist managers with daily timesheets
- Follow up with customers with pending jobs
- Assist Technicians with warranties and type email proposals
- Forecast workload with 2-3 days advanced notice
- Manage claims, promotions, and rebates
PAY:
Starts at $22/hr.
SCHEDULE:
Monday – Friday ----- 8am-5pm
REQUIREMENTS:
MUST be proficient in Word, Excel, & Outlook. Will be required to pass Data entry assessment testing.
Dispatch experience is preferred.
Must pass a pre-employment background check and drug test.
TEL Staffing complies with regulations enforced by the EEOC.
This position is Temp to Hire. No benefits are offered during the Temp period.