Quality Technician

Job Title: Quality Technician

Work Location: Novi, Michigan 48375

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Onsite

Payrate:$ 22.00 - 22.00/hr.

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The Client is an Italian multinational company based in Turin, Italy and is part of automaker Stellantis. The Client is an integrated company in the industrial automation field with an international network of 9 manufacturing plants, 6 facilities dedicated to the development of products and technologies, 5 establishments focused on digital skills and technologies, that span 13 countries and employ 4,000 people.

Job Description:

Urgent Need! Summary Support one or more project teams consisting of cross-functional team members in the development & implementation of Quality Control in the Manufacturing Plants. Understand and communicate clear Quality Control deliverables and performance targets so quality KPIs for manufacturing and superior customer satisfaction are evident and supported by data. Practice and emphasize ‘Zero Defect’ mindset in all aspects of Process & Product Quality development to ensure all activities involving supplier, manufacturing plants customer relationships have clarity and focus about the highest expectations of quality product.

Responsibilities (These are the positions essential duties and is not an all inclusive list)

• Reporting to Plant QC Supervisor
• Quality interface of Manufacturing Leader / Production Supervisor
• QC Inspector: Organizing routine data collection, analysis and feedback. • Inspection of the production process and product (quality control gates) at Plant and at Customer Sites
• Reporting non-conforming products or processes to immediate supervision
• Development and improvement of quality control checklist
• Surveillance of the closure of open issues and non-conformances
• Continuous improvement of standards and their adherence on the shop floor to foster continuous improvement
• Measure and track performance within the department
• Conduct and complete analysis of the area selected for implementation
• Align QC department's vision to the established plant's vision
• Coach supervisors and hourly personnel in QC procedures & requirements
• Document current and future states, stretch objectives and QC performance targets in all areas.
• Implement Quality KPIs throughout the plant and demonstrate to hourly employees and supervisors how to track and use them effectively. • Perform in-process inspection – IBO’s, torque audits, visual walks, & buy-offs Knowledge & Skills
• Excellent interpersonal skills and ability to work with all levels of organization from shop-floor to management staff.
• Awareness and understanding in APQP and knowledgeable of process and product development cycle.
• Experienced in interacting with cross-functional team members to achieve alignment and commitment to keep quality as the most important program deliverable.
• Understanding of Cost of Poor Quality and customer satisfaction as top priorities.
• Knowledge of Non-conforming Material Reporting (NCR) process.
• Knowledge & familiarity with Online Project Open Issues Matrix
• Computer skills
• Excellent working knowledge of Excel, Word, PowerPoint, MS Project, and any other relevant software applications.
• Possess a thorough understanding of the customer’s processes and organization structure.
• Working knowledge of the customer product
• Understanding and working knowledge of Statistical Process Control and Lean 6-Sigma.

Skills:

• Meeting Customer needs
• Business Awareness
• Personal Relationships
• Managing Relationships
• Communication
• Personal Organization
• Change Minded & Driven
• Influencing Others
• Quality Consciousness Key Performance Indicators & Measures
• Quality KPIs for Site Quality Control
• Periodic recertification & validation of inspection processes via job observations
• Data collection and analysis to drive day-to-day decisions relative to control of quality indicators.
• Customer Satisfaction Index
• Incoming inspection is the main role, but we would like the candidates to know that Company plans to use them for Internal Buy-Offs/IBO on our products (ex. standard products, Power Roll beds, or fixture/tooling issues).
• The expectation is that the candidate knows how to read drawings and use measurement tools, i.e., calipers, micrometers, height gauges, etc.

Education & Experience

• Overall Experience – A minimum of 3-5 years Product or Process Quality Management experience in the automotive or allied industry. Key Cultural Competency Factors. extensive organization and industry experience. Quality Certification preferred.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.