What are the responsibilities and job description for the SRE Engineer position at TekWissen LLC?
Overview :
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology consulting and business process outsourcing services dedicated helping the worlds leading companies build stronger businesses.
Title : SRE Engineer
Work Location : New York NY
Job Type : Contract
Work Type : Hybrid
Duration : 12 Months
Job Description : Responsibilities
Planning and Scope Assessment
Evaluate the current IT environment and application stack to identify monitoring and observability needs.
Define the scope of the deployment in alignment with organizational goals and technical requirements.
Engage stakeholders to prioritize applications services and systems to be included in the deployment.
Deployment Strategy
Develop a detailed deployment roadmap considering technical dependencies timelines and resource availability.
Ensure compatibility with the existing infrastructure and identify any gaps requiring resolution before deployment.
Phased Rollout
Implement Dynatrace in a phased manner to minimize disruption focusing on highpriority areas first.
Test and validate functionality at each stage of the rollout to ensure alignment with performance objectives.
Address issues promptly during the rollout to maintain project momentum.
Enabling Full Stack Monitoring
Deploy and configure fullstack monitoring features including infrastructure applications and user experience monitoring where needed.
Ensure that all key performance indicators (KPIs) are tracked and that integrations with relevant tools and systems are in place.
Tool Adoption & Upskilling
Provide training sessions and resources to IT teams to enhance understanding and usage of Dynatrace.
Act as a subject matter expert offering ongoing support and guidance for tool adoption.
Develop documentation and best practices for future use and troubleshooting.
Analytics and Alerting
Configure Dynatrace analytics to deliver actionable insights into system performance and health.
Establish custom alerts to ensure timely responses to incidents and anomalies.
Monitor and refine alerting thresholds to reduce noise and improve system reliability.
Qualifications :
Proven experience in deploying Dynatrace or similar observability tools across complex IT environments.
Strong understanding of server stacks networking databases cloud services and application architectures.
Proficient in scripting and automation to streamline deployment and configuration processes.
Strong problemsolving skills and the ability to address technical issues effectively.
Excellent communication skills to collaborate with stakeholders and train endusers.
Preferred Skills :
Certification in Dynatrace is preferred.
Familiarity with DevOps tools and practices.
Experience with ITIL processes for incident and problem management.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
