UX Researcher

Description

We are seeking a UX Researcher to join a growing User Experience Design team. This role focuses on understanding and improving the user experience for internal tools and processes. You will apply user-centered design principles to address complex challenges and help deliver world-class experiences for employees.

As part of a collaborative team, you will work closely with researchers, designers, developers, engineers, and product managers throughout the design process. You will develop a deep understanding of user journeys and touchpoints, design and run research activities, and advocate for users by providing actionable insights that shape products and solutions.

Key Responsibilities

• Define, plan, and execute iterative user research activities using a variety of methods, including:
• Generative research (e.g., interviews, field studies, ethnography)
• Evaluative research (e.g., usability studies, concept evaluations, heuristic evaluations)
• Validation research
• Discover and analyze user behaviors and motivations to inform concepts and solutions.
• Conduct analysis of feedback and data to create clear, actionable deliverables for stakeholders.
• Use storytelling and ideation techniques to communicate user insights and influence priorities.
• Advocate for research as part of the design process and educate others on UX methodologies.
• Collaborate with cross-functional teams to propose and deliver optimal user experiences.
  
  

Required Skills

• UX research (qualitative and quantitative)
• Human-computer interaction
• Journey mapping
• User interviews and surveys
• Data analysis
• UX design principles
• Usability testing and A/B testing
• Human factors
  
  
  

Top Skills

• 3–6 years of UX research experience in an enterprise environment
• Experience with internal tools (e.g., dashboards, HR systems, finance tools)
• Mixed-method research experience (interviews, surveys, journey mapping, workshops)
  
  
  

Qualifications

• Bachelor’s degree (Master’s preferred) in UX Research, Human Factors, Cognitive Psychology, Anthropology, Sociology, HCI, or related fields
• 3 years of proven success conducting user research in an industry setting
• Portfolio demonstrating UX research deliverables and impact
• Working knowledge of qualitative and quantitative research methods
• Strong attention to detail and ability to manage multiple projects
• Experience with:
• Survey software (e.g., Qualtrics)
• Research platforms (e.g., UserZoom)
• Data analysis tools (e.g., SPSS, R)
• Microsoft Office Suite
  

Preferred

• Experience in SaaS or enterprise tools
• Skilled in facilitating workshops and brainstorming sessions
• Research experience in global/non-US markets
  
  
  

Work Environment

• Hybrid schedule (e.g., 3 days onsite, 2 days remote)
• Collaborative, cross-functional team setting
  
  
  

Job Type & Location

This is a Contract position based out of Morrisville, NC.

Pay And Benefits

The pay range for this position is $50.00 - $57.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Morrisville,NC. Application Deadline This position is anticipated to close on Dec 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
  
  
  

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.