What are the responsibilities and job description for the Telephone Operator position at TEKsystems?
*TEKsystems is looking to target several Switchboard Operators for a large healthcare company out of Wichita Falls, TX!*
***If you have 3 years of Switchboard Operator experience and are serious about getting a new job - please send your most updated resume to rsison @ teksystems.com ***
Hours: M-F 8a-5p, fully onsite, 3 month contract
Job Title: Switchboard Operator
Start date: 05/05/2025
Must haves:
- 3 years of telephone / switchboard operator experience
- Must have excellent customer service skills
- Strong attention to detail and must be able to multitask, and be computer literate, managing competing priorities, and good attitude overall; team player.
Job description:
* Courteously and efficiently answer all incoming calls and connect callers with the correct extension and take and relay messages in an accurate and timely manner.
* Respond to emergency and urgent calls from patients in a timely manner, directing callers immediately to clinical staff as necessary.
* Perform operator functions including triaging calls, connecting and transferring calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone and equipment malfunctions to the appropriate party.
* Provide a pleasant and helpful phone contact for callers, responsible for opening and closing the switchboard, responsible for the in-house paging system, as well as performing clerical duties as assigned to maintain workflow in the department.
*Interviews are first come, first serve so if seriously interested, please send your most updated resume to rsison @ teksystems.com *
*Pay and Benefits*
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Wichita Falls,TX.
*Application Deadline*
This position is anticipated to close on May 13, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
***If you have 3 years of Switchboard Operator experience and are serious about getting a new job - please send your most updated resume to rsison @ teksystems.com ***
Hours: M-F 8a-5p, fully onsite, 3 month contract
Job Title: Switchboard Operator
Start date: 05/05/2025
Must haves:
- 3 years of telephone / switchboard operator experience
- Must have excellent customer service skills
- Strong attention to detail and must be able to multitask, and be computer literate, managing competing priorities, and good attitude overall; team player.
Job description:
* Courteously and efficiently answer all incoming calls and connect callers with the correct extension and take and relay messages in an accurate and timely manner.
* Respond to emergency and urgent calls from patients in a timely manner, directing callers immediately to clinical staff as necessary.
* Perform operator functions including triaging calls, connecting and transferring calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone and equipment malfunctions to the appropriate party.
* Provide a pleasant and helpful phone contact for callers, responsible for opening and closing the switchboard, responsible for the in-house paging system, as well as performing clerical duties as assigned to maintain workflow in the department.
*Interviews are first come, first serve so if seriously interested, please send your most updated resume to rsison @ teksystems.com *
*Pay and Benefits*
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Wichita Falls,TX.
*Application Deadline*
This position is anticipated to close on May 13, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $17
