IT Product Manager

Job Title: IT Product Manager

Location: Colorado Springs, CO

Type: 6-Month Contract-to-Hire

Workplace: Hybrid (3 days onsite, 2 days remote – flexible schedule)

Overview

We’re seeking an experienced IT Product Manager to lead the full product lifecycle for IT Service Management (ITSM) solutions. This role will manage the current ServiceNow platform and guide the selection and implementation of a new ITSM solution. You’ll collaborate closely with stakeholders to align product vision with strategic goals and deliver maximum customer value.

Key Responsibilities

• Own the full product lifecycle: prioritize backlogs, drive adoption, and translate user feedback into measurable improvements.
• Serve as the liaison between product users and the Digital, Strategy, and Technology (DST) Department.
• Align product vision and goals to the DST strategic plan.
• Communicate effectively with users, vendors, and leadership; deliver clear training and documentation.
  
  
  

Required Skills & Experience

• Hands-on experience with ServiceNow and Microsoft Office 365.
• Strong project and product management skills with a proven track record of successful implementations.
• Excellent communication, facilitation, and problem-solving abilities.
• Ability to build trust and influence decision-making across teams.
  
  
  

Nice To Have

• Scrum certification (PSM, CSM, CSPO, or PSPO).
• Experience implementing SaaS solutions or Microsoft 365 applications (Power Apps, Power Automate, SharePoint, Teams).
  
  
  

Why You’ll Love This Role

• Opportunity to make an impact in local government and improve services for the Colorado Springs community.
• Hybrid flexibility and collaborative environment.
  
  
  

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Job Type & Location

This is a Contract to Hire position based out of Colorado Springs, CO.

Pay And Benefits

The pay range for this position is $45.00 - $52.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Colorado Springs,CO. Application Deadline This position is anticipated to close on Jan 12, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
  
  
  

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.