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Insurance Follow Up Representative

TEKsystems
Farmington, CT Contractor
POSTED ON 12/10/2025 CLOSED ON 1/11/2026

What are the responsibilities and job description for the Insurance Follow Up Representative position at TEKsystems?

Insurance Follow‑Up Representative (Hybrid)

Shift: 7:30 a.m. – 4:00 p.m.

Employment Type: Full-Time

Schedule: Monday – Friday

Pay Rate : $25-27/HR

Hybrid Schedule (After training): Onsite Mondays & Wednesdays

Contract Length: 26 weeks, with strong potential for extension or permanent hire

based on performance

Position Summary

A leading academic health system is seeking an experienced Insurance Follow‑Up Representative to support its hospital billing operations. This role focuses on resolving medical claims denials, conducting detailed follow-up with insurance payors, and ensuring timely and accurate reimbursement. The ideal candidate brings deep knowledge of hospital billing workflows, strong analytical skills, and hands-on experience with Epic.

Key Responsibilities

  • Investigate denied or rejected claims to determine root causes and take corrective action
  • Conduct timely follow‑up on submitted claims that remain unprocessed
  • Prepare and submit reconsiderations and appeals within filing limits
  • Perform detailed data analysis and research to support billing operations
  • Utilize payor portals and related tools to track claim status and resolve issues
  • Apply strong knowledge of hospital claims adjudication, denial codes, and reimbursement policies
  • Identify and resolve payor underpayments and overpayments
  • Ensure accurate handling of claims in accordance with payor guidelines
  • Collaborate with internal teams to support efficient revenue cycle operations


Required Qualifications

  • Minimum 3 years of Hospital Billing (HB) claims follow‑up and denials resolution experience
  • Experience with Commercial, Managed Medicare, and Government payors
  • Epic experience — minimum 2 years required
  • Strong in medical claims denials and insurance follow‑up
  • Experience with Psychiatric or Psychiatry billing
  • Working knowledge of medical terminology, revenue codes, CPT/HCPCS codes
  • Proficiency in Microsoft 365 Office Suite (Excel, Word, Outlook)


Job Type & Location

This is a Contract to Hire position based out of Farmington, CT.

Pay And Benefits

The pay range for this position is $25.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Farmington,CT. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.


The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Salary : $25 - $27

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