What are the responsibilities and job description for the Healthcare Office Assistant position at TEKsystems?
Hiring for a Healthcare Office Assistant in Fort Atkinson!
Description
We are seeking a detail-oriented and patient-focused Operations Specialist to join our Fort Atkinson team. This role is ideal for someone with strong front-end customer service skills. You’ll be the first point of contact for patients, handling a mix of in-person interactions, phone support, and administrative tasks.
Key Responsibilities
Greet and assist walk-in patients with a focus on CPAP/PAP services
Perform insurance verification and schedule appointments
Enter sales orders and patient data accurately into the system
Assemble PAP products and provide basic product training to patients
Manage inventory, including putting away stock and tracking supplies
Handle incoming calls and provide excellent phone-based customer service
Support reception and general customer service functions
Collaborate with the on-site PAP Technician and CSR
Participate in potential on-call rotation after the completion of contract period (latest shift ends at 8:00 PM, 2x per month)
Workload Breakdown
60% Patient-facing (in-person support and training)
30% Phone-based support
10% Order entry and administrative tasks
Job Type & Location
This is a Contract to Hire position based out of Fort Atkinson, WI.
Pay And Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description
We are seeking a detail-oriented and patient-focused Operations Specialist to join our Fort Atkinson team. This role is ideal for someone with strong front-end customer service skills. You’ll be the first point of contact for patients, handling a mix of in-person interactions, phone support, and administrative tasks.
Key Responsibilities
Greet and assist walk-in patients with a focus on CPAP/PAP services
Perform insurance verification and schedule appointments
Enter sales orders and patient data accurately into the system
Assemble PAP products and provide basic product training to patients
Manage inventory, including putting away stock and tracking supplies
Handle incoming calls and provide excellent phone-based customer service
Support reception and general customer service functions
Collaborate with the on-site PAP Technician and CSR
Participate in potential on-call rotation after the completion of contract period (latest shift ends at 8:00 PM, 2x per month)
Workload Breakdown
60% Patient-facing (in-person support and training)
30% Phone-based support
10% Order entry and administrative tasks
Job Type & Location
This is a Contract to Hire position based out of Fort Atkinson, WI.
Pay And Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Atkinson,WI. Application Deadline This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $19 - $20