What are the responsibilities and job description for the Dispatch Coordinator position at TEKsystems?
TEKsystems is currently supporting a transportation client with a dispatch opening in Burlington County, NJ. This role will support logistics procedures and dispatch communication for their fleet of trucks to maintain efficiency for the operation. Candidates with prior logistics/transportation experience and strong customer service are encouraged to apply.
*Description*
You'll work closely with drivers, customers, and carriers to ensure timely pickups, efficient routing, and strong communication throughout the delivery process.
* Proactively source and schedule backhaul loads to optimize fleet utilization
* Coordinate with internal dispatchers, drivers, and external carriers to plan efficient routes and backhaul opportunities
* Communicate load details clearly to drivers, ensuring understanding of pick-up/drop-off times, addresses, and load requirements
* Maintain up-to-date records in dispatch and TMS software
* Track and monitor active backhaul shipments, resolving issues or delays in real time
* Build and maintain relationships with freight brokers, customers, and carrier partners
* Ensure compliance with DOT regulations and company policies
* Provide exceptional customer service to both internal teams and external partners
* Analyze performance metrics and suggest improvements to reduce costs and increase productivity
*Qualifications*
* 2 years of operational or logistics support skills
* Sales experience preferred, not required
* Customer Service and administrative skills
* Proficiency in Microsoft Office Suite (Excel, Outlook, etc.)
* Excellent communication and problem-solving skills
* Strong organizational skills and attention to detail
* Bachelor's degree preferred, not required
*Pay and Benefits*
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Burlington,NJ.
*Application Deadline*
This position is anticipated to close on May 2, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Description*
You'll work closely with drivers, customers, and carriers to ensure timely pickups, efficient routing, and strong communication throughout the delivery process.
* Proactively source and schedule backhaul loads to optimize fleet utilization
* Coordinate with internal dispatchers, drivers, and external carriers to plan efficient routes and backhaul opportunities
* Communicate load details clearly to drivers, ensuring understanding of pick-up/drop-off times, addresses, and load requirements
* Maintain up-to-date records in dispatch and TMS software
* Track and monitor active backhaul shipments, resolving issues or delays in real time
* Build and maintain relationships with freight brokers, customers, and carrier partners
* Ensure compliance with DOT regulations and company policies
* Provide exceptional customer service to both internal teams and external partners
* Analyze performance metrics and suggest improvements to reduce costs and increase productivity
*Qualifications*
* 2 years of operational or logistics support skills
* Sales experience preferred, not required
* Customer Service and administrative skills
* Proficiency in Microsoft Office Suite (Excel, Outlook, etc.)
* Excellent communication and problem-solving skills
* Strong organizational skills and attention to detail
* Bachelor's degree preferred, not required
*Pay and Benefits*
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Burlington,NJ.
*Application Deadline*
This position is anticipated to close on May 2, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $22 - $24
