What are the responsibilities and job description for the Desktop Support Technician position at TEKsystems?
Description
The Desk Side Technician will be responsible for providing on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. This role involves troubleshooting, maintenance, and installation of IT equipment, as well as providing excellent customer service.
8am- 4:30PM M-F
This is a Contract position based out of Jeffersonville, OH.
Pay And Benefits
The pay range for this position is $24.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The Desk Side Technician will be responsible for providing on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. This role involves troubleshooting, maintenance, and installation of IT equipment, as well as providing excellent customer service.
8am- 4:30PM M-F
- Provide on-site technical support for desktops, laptops, printers, and other peripherals.
- Troubleshoot hardware and software issues, including operating systems and applications.
- Install, configure, and maintain IT equipment and software.
- Assist with network connectivity issues and ensure proper network configurations.
- Perform routine maintenance and updates on IT systems.
- Document and track issues using a ticketing system.
- Collaborate with other IT team members to resolve complex issues.
- Provide training and support to end-users on IT-related topics.
- Maintain inventory of IT equipment and supplies.
- Ensure compliance with company IT policies and procedures.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with network protocols and configurations.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., CompTIA A , Microsoft Certified Professional) are a plus.
This is a Contract position based out of Jeffersonville, OH.
Pay And Benefits
The pay range for this position is $24.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Jeffersonville,OH. Application Deadline This position is anticipated to close on Dec 27, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $24 - $29