What are the responsibilities and job description for the Desktop/Lab Systems Support Technician position at TEKsystems?
Description
Our clients Customer Solutions provide best-in-class customer service and IT solutions that enable our business customers to win in the markets they compete. This role will support the Baytown Technology and Engineering Complex (BTEC) by delivering technical solutions, process improvements, and seamless support for lab environments. You will interface with local and global IT service partners and collaborate with CX regional teams (Americas, EAME, AP) to ensure reliable, secure, and cost-effective IT operations.
This position offers exposure to a breadth of opportunities across infrastructure, applications, business analysis, and process engineering, working closely with business customers in Upstream, Downstream, Chemical, and Corporate functions to understand their needs and deliver increased business value through innovation and advanced technology.
Key Responsibilities
Provide operational support for BTEC labs, including:
Management of Lab, LAN, and local non-domain user accounts.
Administration of lab-related computer systems and technical projects.
Support domain migration of lab machines from legacy domains to secure research domains.
Maintain and reconcile lab inventory (evergreen process).
Test and implement application virtualization, moving toward VDI solutions.
Collaborate with lab technicians and vendors for technical solutions, upgrades, and preventative maintenance on instrument control applications.
Ensure strong documentation and adherence to security and compliance standards.
Skills
Desktop, Windows, Office 365, Windows 10, Support, Troubleshooting, Hardware, Help desk support, Imaging, Customer service, Active directory, Help desk, Install, Technical support, Windows 7, Deployment, Desktop troubleshooting, Helpdesk troubleshooting, Printers, Desktop hardware
Top Skills Details
Desktop, Windows, Office 365,Windows 10,Support,Troubleshooting,Hardware,Help desk support, Imaging, Customer service, Active directory, Help desk, Install, Technical support, Windows 7,Deployment,Desktop troubleshooting, Helpdesk troubleshooting, Printers, Desktop
Additional Skills & Qualifications
Required Skills & Qualifications:
Operating Systems Expertise: Experience supporting multiple Windows OS versions (XP, 7, 10, 11), including specialized modes (kiosk, test mode, SMBv1).
Networking Knowledge: Understanding of IP addressing, DHCP vs static, multi-NIC configurations, and proxy setups.
Hardware Familiarity: Ability to work with PCI cards, serial adapters, and related device drivers.
Remote Management: Proficiency in Active Directory and Remote Desktop.
Strong troubleshooting, communication, and customer service skills.
Ability to read and understand scripting languages (basic scripting skills are a plus).
Excellent documentation practices.
Nice-to-Have Skills
VMware Workstation and vSphere experience.
SCCM/MECM for system management.
Familiarity with virtualization technologies and VDI environments.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Clinton, NJ.
Pay And Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our clients Customer Solutions provide best-in-class customer service and IT solutions that enable our business customers to win in the markets they compete. This role will support the Baytown Technology and Engineering Complex (BTEC) by delivering technical solutions, process improvements, and seamless support for lab environments. You will interface with local and global IT service partners and collaborate with CX regional teams (Americas, EAME, AP) to ensure reliable, secure, and cost-effective IT operations.
This position offers exposure to a breadth of opportunities across infrastructure, applications, business analysis, and process engineering, working closely with business customers in Upstream, Downstream, Chemical, and Corporate functions to understand their needs and deliver increased business value through innovation and advanced technology.
Key Responsibilities
Provide operational support for BTEC labs, including:
Management of Lab, LAN, and local non-domain user accounts.
Administration of lab-related computer systems and technical projects.
Support domain migration of lab machines from legacy domains to secure research domains.
Maintain and reconcile lab inventory (evergreen process).
Test and implement application virtualization, moving toward VDI solutions.
Collaborate with lab technicians and vendors for technical solutions, upgrades, and preventative maintenance on instrument control applications.
Ensure strong documentation and adherence to security and compliance standards.
Skills
Desktop, Windows, Office 365, Windows 10, Support, Troubleshooting, Hardware, Help desk support, Imaging, Customer service, Active directory, Help desk, Install, Technical support, Windows 7, Deployment, Desktop troubleshooting, Helpdesk troubleshooting, Printers, Desktop hardware
Top Skills Details
Desktop, Windows, Office 365,Windows 10,Support,Troubleshooting,Hardware,Help desk support, Imaging, Customer service, Active directory, Help desk, Install, Technical support, Windows 7,Deployment,Desktop troubleshooting, Helpdesk troubleshooting, Printers, Desktop
Additional Skills & Qualifications
Required Skills & Qualifications:
Operating Systems Expertise: Experience supporting multiple Windows OS versions (XP, 7, 10, 11), including specialized modes (kiosk, test mode, SMBv1).
Networking Knowledge: Understanding of IP addressing, DHCP vs static, multi-NIC configurations, and proxy setups.
Hardware Familiarity: Ability to work with PCI cards, serial adapters, and related device drivers.
Remote Management: Proficiency in Active Directory and Remote Desktop.
Strong troubleshooting, communication, and customer service skills.
Ability to read and understand scripting languages (basic scripting skills are a plus).
Excellent documentation practices.
Nice-to-Have Skills
VMware Workstation and vSphere experience.
SCCM/MECM for system management.
Familiarity with virtualization technologies and VDI environments.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Clinton, NJ.
Pay And Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Clinton,NJ. Application Deadline This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $25 - $35