Bilingual Case Manager

Job Title

Case Manager – Hunger Services (Food Pantry for Non-Profit)

Why Join Us?

You’ll make a direct impact on the lives of individuals and families in need. This is an opportunity to work in a mission-driven environment where compassion, adaptability, and collaboration are valued.

Job Summary

We are seeking a dedicated and compassionate Case Manager to join our Hunger Services team at one of our busiest food pantries. This role is responsible for coordinating and delivering case management, reporting, and community outreach to support individuals and families experiencing food insecurity. The Case Manager plays a pivotal role in connecting clients with wrap-around services beyond food assistance, fostering trust-based relationships, and ensuring effective service delivery in a fast-paced environment.

Key Responsibilities

• Welcome and connect with clients visiting the pantry for food assistance.
• Conduct thorough needs assessments to identify challenges beyond hunger and link clients to additional resources.
• Provide direct case management services, including referrals, information dissemination, and follow-up support.
• Track and document client visits and interactions
• Manage incoming calls, schedule appointments, and maintain confidentiality of client information.
• Generate reports on program activities and outcomes using the designated database system.
• Collaborate with volunteers and internal teams to ensure a positive client experience.
• Assist with general pantry operations as needed (e.g., light stocking).
• Maintain professionalism, empathy, and adaptability in a dynamic environment.
  
  
  

Required Skills & Qualifications

• Bilingual Spanish (read, write, and speak) – required.
• Minimum 2 years of case management experience.
• Ability to interact effectively with individuals from diverse cultures and backgrounds.
• Proficient in MS Office Suite and experienced with data entry and database systems (Apricot 360 preferred).
• Strong organizational and time management skills.
• Bachelor’s degree in Social Work or related field preferred (or equivalent experience).
  
  
  

Preferred Skills

• Knowledge of community resources and wrap-around services.
• Experience in care coordination and client advocacy.
  
  
  

Experience Level

Entry Level

Top Skills

• Bilingual
• Case Management
• Database Management
• Care Coordination
• Community Outreach
  
  
  

Schedule

7AM - 3:30PM onsite

Tuesday through Saturday

Job Type & Location

This is a Contract position based out of Dallas, TX.

Pay And Benefits

The pay range for this position is $21.50 - $21.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dallas,TX. Application Deadline This position is anticipated to close on Dec 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
  
  
  

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.