Service Technician

Description
The Service Technician is responsible for the service, maintenance, repair, and troubleshooting of access control equipment and IP-based video systems. This includes electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems. The role requires a proactive and skilled individual who consistently performs in alignment with core values.
Key Responsibilities:

• Service and Repair: Perform maintenance, repairs, and troubleshooting on various security systems, including locks, card readers, cameras, and intercoms.
• Diagnostics: Identify and resolve issues with system installations, ensuring compliance with building codes.
• Documentation: Maintain accurate records of service-related issues.
• Tool Usage: Safely operate hand and power tools, test equipment, and CCTV testing devices.
• Technical Proficiency: Read and interpret electrical schematics, CAD drawings, and related documents for low-voltage applications.
• Customer Relations: Establish and maintain effective working relationships with internal and external customers, providing remote diagnostic support when needed.
• Additional Duties: Perform other tasks as assigned by Operations Management.

Qualifications:

• Certification: NICET 1 certification or willingness to obtain.
• Experience: 2-3 years of experience servicing commercial electronic security systems, including access control, video management, intrusion detection, and fire systems/alarms.
• On-Call: Ability to respond to emergency service calls on a rotational basis.
• Physical Requirements: Ability to lift up to 50 lbs. and work on ladders up to 16 feet.
• Driving: Valid driver's license with a clean driving record.
• Education: High School Degree, Vocational School, or equivalent.
• Skills: Strong troubleshooting skills, mechanical and electronic aptitude, excellent verbal and written communication skills, ability to work independently or as part of a team, and understanding of Windows operating systems and IT network topology.

Work Environment:

• Schedule: Monday through Friday, 8 AM to 5 PM.
• Location: Primarily customer sites in Beaufort County, with occasional travel to Charleston or Savannah.
• Primary Focus: Beaufort County school systems.

Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in North Charleston,SC.
Application Deadline
This position is anticipated to close on May 12, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.