Demo

Messaging & Collaboration Support Analyst

TEKsystems c/o Allegis Group
Charlotte, NC Full Time
POSTED ON 4/18/2026
AVAILABLE BEFORE 5/19/2026
We are seeking a skilled a Messaging Support Analyst to join our team. This role focuses on supporting applications such as Outlook, SharePoint, WebEx, and Skype. The ideal candidate will manage the integration of email with other systems. Succesful candidates will also have experience utilizing Splunk for analyzing logs and optimize SPL queries.
Responsibilites:
  • Provide day-to-day support for Microsoft Outlook and Exchange environments
  • Troubleshoot email delivery, client connectivity, and mailbox issues
  • Support collaboration tools including SharePoint, WebEx, and Skype/Teams
  • Manage and resolve incidents using Remedy ticketing system
  • Integrate email systems with mobile devices and unified communication platforms

Use Splunk to:
  • Build and maintain dashboards
  • Write and optimize SPL queries
  • Analyze logs and system data to identify issues and trends
  • Support operational monitoring and troubleshooting

Job Type & Location
This is a Contract position based out of Charlotte, NC.
Pay and Benefits
The pay range for this position is $39.36 - $39.36/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Charlotte,NC.
Application Deadline
This position is anticipated to close on Apr 29, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Salary : $39

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