What are the responsibilities and job description for the Desktop Support Technician position at TEKsystems c/o Allegis Group?
Description
A Desktop Support position providing technical assistance to staff, managing computer hardware/software, and resolving network issues. Responsibilities include installing, troubleshooting, and maintaining desktop systems, printers, and peripheral devices to ensure high-quality care support.
Skills
Windows 11, Citrix, Cerner EMR, Active directory, Troubleshooting, Windows 10, Imaging, Deployment, Hardware, Desktop, Office 365, Sccm, Technical support, Cerner, Windows
Top Skills Details
Windows 11,Citrix,Cerner EMR,Active directory,Troubleshooting,Windows 10,Imaging,Deployment,Hardware
Additional Skills & Qualifications
Key Responsibilities:
Technical Support: Offer in-person or remote support for software, hardware, and network issues.
System Maintenance: Install, configure, and maintain computers, laptops, and peripheral devices (e.g., printers, scanners).
Troubleshooting: Diagnose and resolve technical problems efficiently to minimize disruption in clinical or administrative areas.
User Support: Provide technical assistance for operating systems and software applications used within the hospital system.
Documentation: Log all support requests and actions taken within a ticketing system
Required Qualifications & Skills:
Experience: Experience with desktop hardware/software troubleshooting is usually required, often with specialized experience required for higher-level positions (e.g., Specialist II).
Technical Knowledge: Proficiency with Microsoft Windows OS, Microsoft Office, and network configuration.
Communication: Strong verbal and written skills for effective communication with healthcare providers and staff.
Problem-Solving: Ability to troubleshoot complex IT issues under pressure.
Job Type & Location
This is a Contract position based out of Pontiac, MI.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pontiac,MI.
Application Deadline
This position is anticipated to close on May 14, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
A Desktop Support position providing technical assistance to staff, managing computer hardware/software, and resolving network issues. Responsibilities include installing, troubleshooting, and maintaining desktop systems, printers, and peripheral devices to ensure high-quality care support.
Skills
Windows 11, Citrix, Cerner EMR, Active directory, Troubleshooting, Windows 10, Imaging, Deployment, Hardware, Desktop, Office 365, Sccm, Technical support, Cerner, Windows
Top Skills Details
Windows 11,Citrix,Cerner EMR,Active directory,Troubleshooting,Windows 10,Imaging,Deployment,Hardware
Additional Skills & Qualifications
Key Responsibilities:
Technical Support: Offer in-person or remote support for software, hardware, and network issues.
System Maintenance: Install, configure, and maintain computers, laptops, and peripheral devices (e.g., printers, scanners).
Troubleshooting: Diagnose and resolve technical problems efficiently to minimize disruption in clinical or administrative areas.
User Support: Provide technical assistance for operating systems and software applications used within the hospital system.
Documentation: Log all support requests and actions taken within a ticketing system
Required Qualifications & Skills:
Experience: Experience with desktop hardware/software troubleshooting is usually required, often with specialized experience required for higher-level positions (e.g., Specialist II).
Technical Knowledge: Proficiency with Microsoft Windows OS, Microsoft Office, and network configuration.
Communication: Strong verbal and written skills for effective communication with healthcare providers and staff.
Problem-Solving: Ability to troubleshoot complex IT issues under pressure.
Job Type & Location
This is a Contract position based out of Pontiac, MI.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pontiac,MI.
Application Deadline
This position is anticipated to close on May 14, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $22