What are the responsibilities and job description for the Desktop Support Specialist position at TEKsystems c/o Allegis Group?
This position is responsible for providing operational and technical support for Business LAN Desktop & Server environments. This candidate will be a part of a new Tech Cafe where employees can bring their iPad or Laptop for support. The successful candidate must understand business requirements and translate these requirements into solutions. The position must work collaboratively with multi -disciplinary workgroups to seek solutions to problems, and champion compliance & change efforts which result in improved reliability & security of infrastructure services.
o This position provides hardware and infrastructure support for customers at the facility.
o Primary responsibilities include Service Desk support/tickets, direct customer support, and on-going technology maintenance as assigned.
o Work scope includes: Workstation and related software, connectivity, server, backup, security, and other equipment-based IT support.
Installs, maintains, and supports most Field IT technology other than business software administration.
Includes iPads, iPhones, desktop and laptop computer hardware: Microsoft operating system software and configuration; application software installation/deployment;
Troubleshoots networked and stand-alone printers/copiers/scanners multi-function devices; remote access technology; network switched Ethernet cabling; audio visual equipment; end-user telecom devices such as telephones, cell phones and radios; server computer hardware; server operating system software and configuration; system administration for a single or multiple active directory organizational unites.
Skills
Help Desk Support, Windows 10, Field Service Tech, Office 365, Print Servers, Desktop, Support, Troubleshooting, Customer service, Technical support
Job Type & Location
This is a Contract to Hire position based out of Detroit, MI.
Pay and Benefits
The pay range for this position is $28.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Detroit,MI.
Application Deadline
This position is anticipated to close on Apr 21, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
o This position provides hardware and infrastructure support for customers at the facility.
o Primary responsibilities include Service Desk support/tickets, direct customer support, and on-going technology maintenance as assigned.
o Work scope includes: Workstation and related software, connectivity, server, backup, security, and other equipment-based IT support.
Installs, maintains, and supports most Field IT technology other than business software administration.
Includes iPads, iPhones, desktop and laptop computer hardware: Microsoft operating system software and configuration; application software installation/deployment;
Troubleshoots networked and stand-alone printers/copiers/scanners multi-function devices; remote access technology; network switched Ethernet cabling; audio visual equipment; end-user telecom devices such as telephones, cell phones and radios; server computer hardware; server operating system software and configuration; system administration for a single or multiple active directory organizational unites.
Skills
Help Desk Support, Windows 10, Field Service Tech, Office 365, Print Servers, Desktop, Support, Troubleshooting, Customer service, Technical support
Job Type & Location
This is a Contract to Hire position based out of Detroit, MI.
Pay and Benefits
The pay range for this position is $28.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Detroit,MI.
Application Deadline
This position is anticipated to close on Apr 21, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $28 - $30