AV Support Technician

Position Summary

The AV Support Specialist is responsible for providing technical support and maintenance for audio-visual systems across conference rooms, meeting spaces, and event venues. This role ensures seamless operation of AV equipment, video conferencing platforms, and collaboration tools to deliver high-quality user experiences for in-person and hybrid meetings.

Key Responsibilities

• Set up, operate, and troubleshoot AV systems including projectors, displays, microphones, speakers, and control panels.
• Provide on-site and remote support for video conferencing platforms (Microsoft Teams Rooms, Zoom, Webex).
• Respond to AV-related support tickets promptly, ensuring minimal disruption to meetings and events.
• Perform routine maintenance, firmware updates, and testing of AV equipment to ensure reliability.
• Collaborate with IT teams to integrate AV systems with network infrastructure and security standards.
• Assist with planning and execution of company meetings, webinars, and live events, including AV setup and monitoring.
• Document AV configurations, troubleshooting steps, and best practices in the ticketing system and knowledge base.
• Train end-users on AV system usage and provide quick-start guides for common setups.

Qualifications

• Education: Associate's or Bachelor's degree in IT, AV Technology, or related field (or equivalent experience).
• Experience: 2-4 years in AV support or IT support with AV responsibilities.
  • Technical Skills:Proficiency with AV hardware (displays, microphones, speakers, control systems).
  • Experience with video conferencing platforms (Microsoft Teams Rooms, Zoom).
  • Familiarity with network connectivity for AV systems (IP-based AV, VLANs).
• Soft Skills: Strong communication, problem-solving, and customer service mindset.

Preferred Certifications

• CTS (Certified Technology Specialist)
• Microsoft Teams Rooms Certification
• CompTIA A or Network

Pay and Benefits
The pay range for this position is $28.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Nov 1, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.