What are the responsibilities and job description for the RPA Business Analyst position at Tekskills Inc.?
Job Title: RPA Business Analyst
Location: Sunnyvale, CA 94085 (Hybrid)
Duration: 12 Months
Key Responsibilities:
- Collaborate with business stakeholders to identify and evaluate automation opportunities across retail and manufacturing processes.
- Conduct process discovery, feasibility analysis, and ROI assessments to prioritize automation use cases.
- Create and maintain Process Design Documents (PDDs) and assist in Solution Design Documents (SDDs) with technical teams.
- Act as a liaison between business users and RPA developers to ensure accurate and complete requirement translation.
- Support change management, training, and adoption efforts for automation initiatives.
- Monitor automation performance against business KPIs and recommend improvements.
- Contribute to the development of automation roadmaps and reusable assets within the CoE.
- Explore integration of Agentic AI capabilities to enhance automation with intelligent decision-making.
Required Qualifications:
- Bachelor’s degree in Business, Engineering, Information Systems, or related field.
- 8 years of experience in business analysis, with at least 2 years in RPA-related roles.
- Strong understanding of RPA platforms such as UiPath or Automation Anywhere.
- Experience in documenting business processes and creating PDDs.
- Familiarity with retail/manufacturing operations and automation use cases.
- Excellent communication and stakeholder management skills.
Preferred Qualifications:
- Exposure to hybrid automation environments and Agentic AI concepts.
- Experience working in a CoE or enterprise automation setup.
- Ability to facilitate workshops and training sessions.
- Strong presentation skills for client interactions and proposal support.