What are the responsibilities and job description for the Field Service Technician - CNC Grinders position at TekPro Engineering?
Overview
We are seeking a skilled and motivated Field Service Technician specializing in CNC Grinders to join our team in Rolling Meadows, IL. In this role, you will be responsible for providing top-notch service and support to our clients, ensuring their CNC grinding machines operate at peak performance. If you have a passion for technology, enjoy problem-solving, and thrive in a dynamic work environment, we want to hear from you!
Responsibilities- Perform installation, maintenance, and repair of CNC grinding machines at client sites.
- Diagnose and troubleshoot mechanical, electrical, and software issues.
- Provide training and support to clients on machine operation and maintenance.
- Document service activities and maintain accurate records of repairs and parts used.
- Collaborate with the engineering team to improve machine performance and reliability.
- Respond promptly to service calls and ensure customer satisfaction.
- Stay updated on industry trends and advancements in CNC technology.
- High school diploma or equivalent; technical degree or certification in a related field is a plus.
- Proven experience as a Field Service Technician, preferably with CNC grinders.
- Strong mechanical and electrical troubleshooting skills.
- Familiarity with CNC programming and operation.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Willingness to travel to client locations as needed.
