Senior Business Analyst (W2 Position only)

This hybrid role combines business analysis with software quality assurance testing responsibilities. This senior BA / Tester role will work with the business and other stakeholders to support the business process analysis. This role will also perform QA and Testing work and ensure our applications run smoothly.

RESONSIBILITIES

Business Analyst Duties:

• Develop a strong understanding of the functions, uses and requirements for the system
• Gather, analyze, and document business requirements from stakeholders.
• Identifying and documenting current and future process workflows
• Developing documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories, Permission Matrix, Wireframes
• Additional development of documents may include but is not limited to entity relationship diagrams, data dictionaries, system context diagrams
• Preparing and maintaining project documentation and artifacts including analysis, reports and user documentation
• Help business develop use cases
• Translate business needs into functional specifications and user stories.
• Collaborate with development teams to ensure requirements are understood and implemented correctly
• Supporting required system go-live activities
• Documenting gap analysis

Software Testing Duties

• Execute manual and automated test cases to validate software functionality, performance, and security.
• Perform data migration testing to ensure accurate transfer of data between systems.
• Conduct back-end testing, including validation of APIs, server-side logic, and integration points.
• Write and execute database queries (SQL) to verify data integrity and consistency.
• Identify, document, and track software defects using issue tracking tools (e.g., Jira, QC, ADO).
• Collaborate with developers and product teams to resolve bugs and improve application quality.
• Perform regression, integration, and user acceptance testing (UAT).
• Create and maintain test plans, test scripts, and testing documentation.
• Ensure compliance with QA standards and best practices.
• Strong English comprehension and communication skills (spoken and written) for clear documentation and effective user support.
• Ability to work autonomously and be a "self-starter"
  
• Experience working in a fast-paced Agile Testing environment

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications

Strong writing and communication skills

Collaboration and relationship-building with their team members and clients

Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills

Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors

Ability to act independently with sound business judgment and thrive in environment with diverse communication styles

Ability to prepare and present oral and written documents clearly and concisely

Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines

Understanding of Software Development Lifecycle (SDLC) concepts and process

Knowledge of and experience with IT Service Management best practices and principles

Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project

Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups

Public Health or other health systems experience is desired

Must have familiarity with agile methodology, tools and frameworks, i.e. scrum, kanban